Overview
Name: Žygeda Augonė
Position: Chief Information Security Officer (CISO)
Company: Swedbank Lietuvoje
Location: Lithuania
Professional Background
Žygeda Augonė has been serving as the Chief Information Security Officer at Swedbank Lietuvoje since June 2019, bringing over 10 years of experience in various roles within the company. Her expertise lies in overseeing information security measures to safeguard the bank's operations and its customers' data.
Key Achievements and Responsibilities
- Information Security Leadership: As CISO, Augonė plays a critical role in developing and implementing strategies to protect against increasing cyber threats.
- Crisis Management: She has effectively managed and mitigated cybersecurity incidents, such as the significant increase in fraud attacks against Swedbank's customers. In the first quarter of 2023, the bank's data shows that fraud attempts led to nearly €800,000 in losses, doubling the previous year’s figures. However, due to improved detection systems and customer awareness, over €850,000 potentially lost to fraud was safeguarded.
- Public Awareness Initiatives: Augonė has been active in raising awareness about prevalent cyber threats, such as phishing attacks masquerading as communications from reputed organizations like Microsoft. Her efforts in public education help increase customers' vigilance against such threats.
- Fraud Prevention: Swedbank has enhanced its systems to detect atypical customer behavior, contributing significantly to thwarting fraudulent activities. Her leadership in advancing these technologies has been integral to their success.
Industry Insights
Under Augonė’s supervision, the response to fraudulent activities has included increased security protocols and customer education. By analyzing behavioral patterns, the bank efficiently prevents fraud, stopping payments deemed suspicious, and effectively saving customers from financial losses.
Contact Information
- Email: zygeda.vaiciulyte@swedbank.lt
Žygeda Augonė’s role emphasizes a proactive stance against cybersecurity threats, underscoring Swedbank's commitment to customer safety and operational integrity in the face of evolving cyber threats. Her leadership has been pivotal in not only containing financial fraud but also in fostering a culture of security awareness, positioning Swedbank Lietuvoje as a vigilant entity in cybersecurity within the banking sector.