Abdullah Hejjah

Service Delivery Manager - Security Operation Center

Professional Overview
Abdullah Hejjah is an experienced IT and cybersecurity professional, currently serving as the Service Delivery Manager for the Security Operation Center (SOC) as a Service at NourNet in Riyadh, Saudi Arabia. With a strong background in service delivery management and a focus on the cybersecurity domain, Abdullah leverages his expertise to drive operational excellence and enhance the security posture of organizations across the region.

Experience Summary

Current Role
As the Service Delivery Manager for the SOC as a Service at NourNet, Abdullah is responsible for overseeing the efficient and reliable delivery of security monitoring, incident response, and threat management services to the company's clients. He ensures seamless coordination between various teams, implements robust processes, and leverages cutting-edge technologies to provide comprehensive security solutions. Under Abdullah's leadership, the SOC has consistently delivered high-quality services, contributing to the growth and success of NourNet's cybersecurity offerings.

Career Progression
Abdullah's career journey spans over 15 years, with a strong focus on service delivery and cybersecurity. Prior to his current role, he held various positions at Schneider Electric Saudi Arabia Ltd., where he managed the delivery of cybersecurity services for clients in KSA and Bahrain. Earlier in his career, he served as a Sr. Service Coordinator and Planning Engineer, honing his skills in project management and service administration.

Academic Background
Abdullah holds a Bachelor's degree in Electrical Engineering from a reputable university in Saudi Arabia. His academic background, coupled with his extensive industry experience, has equipped him with a comprehensive understanding of the IT and cybersecurity landscape.

Areas of Expertise

• Security Operations Center (SOC) management

• Incident response and threat management

• Service delivery and operations optimization

• Cybersecurity strategy and risk mitigation

• Project management and stakeholder coordination

• Client relationship management and customer service

Professional Impact
During his tenure at NourNet, Abdullah has played a crucial role in the expansion and enhancement of the company's SOC as a Service offering. He has spearheaded the implementation of advanced security technologies, streamlined incident response processes, and fostered strong partnerships with clients, contributing to the overall growth and success of the organization's cybersecurity services.

Conclusion
With his deep expertise in service delivery, cybersecurity, and operational excellence, Abdullah Hejjah is well-positioned to continue driving the success of NourNet's SOC as a Service and contributing to the broader cybersecurity landscape in Saudi Arabia and the surrounding region. His commitment to delivering innovative and reliable security solutions makes him a valuable asset to the organizations he serves.