Professional Overview
Abid Pukta is a seasoned Operations Manager with a strong background in finance and operations management, presently based in Gurugram, HR, India. His current role and responsibilities involve overseeing operational activities, with key expertise areas in process improvement, team management, and financial operations. His industry focus spans across financial services, business process outsourcing, and management.
Experience Summary
Current Role
Abid Pukta currently serves as an Operations Manager at Genpact, a position he has held since August 2024. Key responsibilities encompass managing day-to-day operations, leading teams, and driving process improvements to achieve operational excellence. Notable achievements in this role are not specified, but his tenure reflects his capability to adapt and contribute to the organization's growth.
Career Progression
Abid's career progression is marked by notable previous roles that demonstrate his growth and capabilities:
- Team Lead Operations at MPOWER Financing (2023-2024): Led operational teams, focusing on efficiency and customer satisfaction.
- Assistant Operations Manager at WNS (2015-2023): Played a critical role in operational management and process enhancement over eight years.
- Credit Assessment Officer at ANZ (2012-2015): Developed and applied credit assessment skills, contributing to risk management strategies.
Academic Background
Abid Pukta holds an MBA in Finance from Bangalore University (2010-2012) and a Bachelor of Commerce in Business Administration from the University of Kashmir (2007-2010). These qualifications underpin his professional career, providing a solid foundation in finance, management, and operations.
Areas of Expertise
Abid's expertise spans:
- Industry-specific skills: Financial operations, process management, and team leadership.
- Technical competencies: While specific technical skills are not detailed, his roles suggest proficiency in operational management tools and financial analysis software.
- Leadership and management capabilities: Proven leadership in managing teams and driving operational improvements.
Professional Impact
Without specific details on notable projects or initiatives, Abid's professional impact is reflected in his career progression and the roles he has held. His contributions to process improvement and team management have likely enhanced operational efficiency and customer satisfaction in his previous and current organizations.
Conclusion
Abid Pukta's professional trajectory is characterized by steady growth, from his early days as a Credit Assessment Officer to his current position as an Operations Manager. His current focus on operational management and team leadership at Genpact underscores his value proposition as a seasoned professional capable of driving operational excellence and contributing to organizational success.
