Professional Summary

Professional Overview

Ada Li is an experienced community professional with a demonstrated history of driving impactful initiatives in the technology and healthcare sectors. With a strong focus on fostering engaged and thriving communities, Ada leverages her exceptional interpersonal and communication skills to cultivate meaningful connections and drive positive outcomes.

Experience Summary

Current Roles

Community Manager at 99bill.com (Present)

• Responsible for developing and executing comprehensive community engagement strategies to promote brand awareness, customer loyalty, and user advocacy.

• Oversees the planning and facilitation of online and in-person community events, initiatives, and discussions to foster a sense of belonging and collaboration among 99bill.com users.

• Serves as the primary point of contact for community members, addressing their queries, concerns, and feedback to continuously enhance the user experience.

Community Coordinator at Canterbury District Health Board (CDHB) (Present)

• Collaborates with cross-functional teams to design and implement community outreach programs that address the healthcare needs of the local population.

• Organizes and facilitates community-based events, workshops, and educational sessions to promote health awareness and encourage active participation in wellness initiatives.

• Serves as a liaison between the CDHB and the community, ensuring open communication and fostering a strong sense of trust and partnership.

Career Progression

Prior to her current roles, Ada held various community-focused positions, including:

• Community Outreach Coordinator at XYZ Nonprofit (2018-2020)

• Spearheaded the development and implementation of a comprehensive volunteer program, resulting in a 30% increase in community engagement.

• Organized and led successful fundraising campaigns, exceeding annual targets by 15%.

• Community Assistant at ABC Corporation (2016-2018)

• Played a key role in planning and executing corporate social responsibility initiatives, fostering a stronger sense of community among employees.

• Contributed to the creation and maintenance of an internal knowledge-sharing platform, improving cross-departmental collaboration.

Academic Background

Ada holds a Bachelor of Arts degree in Sociology from the University of Auckland, where she graduated with Honors. During her studies, she focused on community development, social justice, and the role of technology in shaping modern communities.

Areas of Expertise

• Community engagement and outreach

• Event planning and facilitation

• Stakeholder management and collaboration

• Social media strategy and execution

• Data analysis and performance reporting

• Volunteer recruitment and program development

Professional Impact

• Developed and implemented a community ambassador program at 99bill.com, leading to a 20% increase in user-generated content and a 15% improvement in customer satisfaction.

• Spearheaded a series of educational workshops at CDHB that reached over 2,000 community members, resulting in a 12% increase in preventive healthcare participation.

• Received the "Outstanding Community Coordinator" award from the New Zealand Community Development Association in recognition of her exceptional contributions to the local healthcare community.

Conclusion

With her extensive experience, proven track record of success, and unwavering commitment to community empowerment, Ada Li is poised to continue making a meaningful impact in her current and future roles. Her ability to foster strong connections, drive collaborative initiatives, and deliver measurable results makes her a valuable asset to any organization seeking to build thriving, engaged communities.