Adriana Lombardi

Financial Counselor | Carson City, Nevada, United States

Professional Overview

Adriana Lombardi is a seasoned financial counselor with extensive experience in the healthcare industry. Her expertise spans patient access, surgical authorization, and financial counseling, allowing her to provide comprehensive support to patients navigating complex healthcare systems.

Experience Summary

Current Role

As a Financial Counselor at Carson Tahoe Health, Adriana is responsible for guiding patients through the financial aspects of their healthcare journey. She works closely with patients to assess their financial situation, identify applicable insurance coverage and financial assistance options, and develop personalized payment plans. Adriana's commitment to patient-centric care and her ability to navigate the complexities of healthcare financing have made her an invaluable asset to the organization.

Career Progression

Adriana's healthcare career spans over 15 years, during which she has held various roles that have honed her skills in patient-facing operations and financial administration. Prior to her current role, she served as a Patient Access/Surgical Authorization Specialist at Carson Tahoe Health, where she effectively streamlined the authorization process and improved patient satisfaction. Before that, she held positions as an OR Surgery Coordinator at CSG/Sierra ENT, a Patient Care Coordinator at Sierra Oxygen Services, and a Patient Care Lead at Apria Healthcare, further expanding her expertise in healthcare operations and patient advocacy.

Academic Background

Adriana holds a Bachelor's degree in Business Administration from the University of Nevada, Reno, where she graduated with distinction. Her academic achievements and specialized coursework have provided her with a strong foundation in finance, healthcare administration, and customer service.

Areas of Expertise

• Healthcare financial counseling and patient advocacy

• Insurance eligibility and authorization processes

• Patient access and experience optimization

• Healthcare operations and project management

• Strong interpersonal and communication skills

Professional Impact

Throughout her career, Adriana has made significant contributions to improving patient financial experiences and enhancing healthcare operations. Her commitment to excellence and her ability to navigate complex systems have enabled her to consistently deliver positive outcomes for the organizations she has served.

Conclusion

With her deep understanding of healthcare financing, proven track record of patient-centric service, and adaptability to evolving industry demands, Adriana Lombardi is poised to continue making a meaningful impact as a Financial Counselor at Carson Tahoe Health. Her dedication to empowering patients and her passion for the healthcare industry make her a valuable asset to the organization and the community it serves.