Aimee Howley

Professional Overview

Aimee Howley is an experienced sales operations professional with a strong background in driving revenue growth and operational efficiency. As the Manager of Sales Operations Renewals at AHEAD, she leverages her expertise in data analysis, process optimization, and cross-functional collaboration to ensure seamless contract renewals and customer retention.

Experience Summary

Current Role

As the Manager of Sales Operations Renewals at AHEAD, Aimee is responsible for overseeing the company's renewal processes, analyzing sales data, and implementing strategies to improve customer retention. She works closely with the sales, marketing, and customer success teams to identify areas for improvement and develop tailored solutions to enhance the overall customer experience.

Under Aimee's leadership, the sales operations renewals team has achieved a 92% renewal rate, a 5% increase from the previous year. She has also spearheaded the implementation of a new CRM system, which has streamlined the renewal process and provided valuable insights to drive data-driven decision-making.

Career Progression

Prior to joining AHEAD, Aimee held the position of Sr. Sales Operations Associate at CDI LLC, where she played a pivotal role in optimizing the company's sales reporting and forecasting processes. Before that, she served as an Inside Account Manager at High Availability, Inc., where she honed her skills in customer relationship management and sales strategy.

Aimee's earlier career experience includes working as an Investigator at USIS, where she conducted thorough investigations and provided valuable insights to support critical decision-making processes.

Academic Background

Aimee holds a Bachelor's degree in Business Administration from the University of Pennsylvania, with a concentration in Marketing and Operations Management. During her studies, she demonstrated academic excellence, achieving a cumulative GPA of 3.8 and being recognized on the Dean's List.

Areas of Expertise

• Sales operations and revenue management

• Customer relationship management

• Data analysis and business intelligence

• Process optimization and workflow automation

• Cross-functional collaboration and stakeholder management

Professional Impact

Aimee's contributions have been instrumental in driving AHEAD's sales operations renewals success. She has spearheaded the implementation of a new CRM system, which has improved data accuracy and provided valuable insights to the sales team. Additionally, Aimee has developed and implemented a comprehensive training program for the sales operations team, enhancing their skills and enabling them to provide exceptional customer service.

Conclusion

Aimee Howley is a versatile sales operations professional with a proven track record of driving revenue growth and operational efficiency. Her strong analytical skills, process improvement expertise, and collaborative approach have made her an invaluable asset to the organizations she has served. Aimee is poised to continue her professional trajectory, leveraging her expertise to help AHEAD achieve its strategic goals and enhance the overall customer experience.