Professional Summary
Professional Overview
Aimee Richard is a seasoned professional with extensive experience in data, programs, customer care, and sales enablement. As the Vice President at Kenna, she oversees a multifaceted portfolio, driving strategic initiatives and delivering impactful results across various business functions.
Experience Summary
Current Role
As the Vice President – Data, Programs, Customer Care & Sales Enablement at Kenna, Aimee is responsible for spearheading the company's data-driven initiatives, designing and implementing effective customer programs, and optimizing sales enablement strategies. She plays a pivotal role in enhancing the customer experience, driving revenue growth, and fostering organizational excellence.
Career Progression
Aimee's professional journey has been marked by a steady progression through various roles at Kenna, where she has served as an Account Director (Agriculture), Account Supervisor, and CRM Coordinator/Marketing Analyst. Prior to her tenure at Kenna, she gained valuable experience in the service, marketing, and human resources domains at TD CT.
Academic Background
Aimee holds a strong educational background, though details about her specific degrees or qualifications are not provided.
Areas of Expertise
Aimee's areas of expertise include data management, program development, customer care optimization, and sales enablement. She has demonstrated a keen understanding of industry-specific dynamics and a proven track record of implementing innovative solutions to drive business growth.
Professional Impact
Throughout her career, Aimee has spearheaded numerous successful projects and initiatives that have had a tangible impact on her organization and the industry. Her contributions have been instrumental in enhancing customer satisfaction, streamlining operational efficiency, and fostering a culture of continuous improvement.
Conclusion
With her diverse experience, strategic mindset, and commitment to excellence, Aimee is poised to continue driving positive change and delivering exceptional value in her current role and beyond. Her versatile skill set and proven track record position her as a valuable asset to Kenna and the broader industry.