Professional Overview

Ajay Bakshi is a seasoned executive with a strong background in operations and customer engagement, currently serving as the Director of Operations & Customer Engagement at Ace Rent A Car in Perth, Western Australia. His key expertise areas include corporate vehicle rental, mining and construction, with a focus on delivering exceptional customer experiences and driving business growth.

Experience Summary

Current Role

Ajay Bakshi is the Director of Operations & Customer Engagement at Ace Rent A Car, a position he has held since September 2015. In this role, he oversees corporate vehicle rental operations, with a focus on the mining and construction sectors. Key responsibilities include strategic planning, operational management, and customer engagement.

Career Progression

Ajay Bakshi has a notable career trajectory, with previous roles including Vice President Commercial at Airtel Nigeria, Director Customer Experience at Airtel Nigeria, and General Manager - Customer Services at Bharti Airtel Limited. These positions have contributed to his expertise in customer service, operations management, and leadership.

Areas of Expertise

Ajay Bakshi's areas of expertise include:
Industry-specific skills: corporate vehicle rental, mining and construction, customer service, and operations management
Technical competencies: strategic planning, operational management, and customer engagement
* Leadership and management capabilities: team management, strategic planning, and business growth

Professional Impact

Although specific projects or initiatives are not available, Ajay Bakshi's experience and expertise have likely contributed to the growth and success of his previous and current organizations.

Conclusion

Ajay Bakshi is a seasoned executive with a strong background in operations and customer engagement. His current focus is on delivering exceptional customer experiences and driving business growth in the corporate vehicle rental sector, with a focus on mining and construction. His value proposition lies in his expertise, leadership capabilities, and ability to drive business growth and customer satisfaction.