AS

Ajay Singh

Ajay Singh


Chief Business Officer - User Growth & UPI, Paytm



Professional Overview
Ajay Singh is an accomplished executive with over two decades of experience in the financial services and technology industries. As the Chief Business Officer for User Growth and UPI at Paytm, he is responsible for driving strategic initiatives and spearheading the company's user acquisition and digital payments growth. Ajay's expertise spans consumer lending, credit cards, and retail financial services, making him a valuable asset in Paytm's mission to democratize financial access and empower India's digital transformation.

Experience Summary

Current Role
Ajay currently holds the position of Chief Business Officer - User Growth & UPI at Paytm, the leading digital payments and financial services platform in India. In this role, he oversees the company's user acquisition strategies, with a focus on driving adoption and usage of Paytm's Unified Payments Interface (UPI) solutions. Ajay's strategic leadership and deep understanding of the payments and lending landscape have been instrumental in Paytm's continued growth and market dominance.

Career Progression
Prior to his current role, Ajay served as the Head of Credit Cards and Retail Lending at HSBC, where he was responsible for developing and executing growth strategies for the bank's credit card and retail lending business. He has also held senior positions at Paytm, Xiaomi India, Clix Capital, and Citibank, where he demonstrated his versatility in driving business transformation and delivering exceptional results.

Throughout his career, Ajay has consistently exhibited strong leadership, strategic thinking, and a customer-centric approach. His ability to identify and capitalize on emerging market trends has enabled him to drive innovation and excel in diverse roles across the financial services and technology sectors.

Academic Background
Ajay holds a bachelor's degree in Computer Science and Engineering from the Indian Institute of Technology (IIT), Kharagpur, one of the most prestigious technical institutions in India. His strong technical foundation, combined with his business acumen, has allowed him to seamlessly navigate the convergence of finance and technology.

Areas of Expertise
  • Consumer lending and credit cards

  • Digital payments and UPI solutions

  • Retail financial services

  • Business strategy and transformation

  • Data-driven decision-making

  • Talent development and team leadership


Professional Impact
At Paytm, Ajay has been instrumental in accelerating the company's user growth and driving the adoption of its UPI services. Under his leadership, Paytm has solidified its position as the market leader in the digital payments space, with a growing user base and increased transaction volumes.

Ajay's contributions extend beyond Paytm, as he has also played a pivotal role in shaping the financial services landscape in India. His expertise and thought leadership have been recognized by industry peers, and he is sought after as a speaker and panelist at various industry events.

Conclusion
Ajay Singh's impressive track record and diverse experience make him a valuable asset in the evolving financial services and technology ecosystem. As the Chief Business Officer at Paytm, he is poised to continue driving the company's user growth and UPI initiatives, further cementing its position as a trailblazer in the digital payments industry.