Akash Ranjan

Ecommerce Sales & Operations Manager
Gurugram, Haryana, India

Professional Overview

Akash Ranjan is an experienced Ecommerce Sales and Operations Manager with a strong track record of driving growth and optimizing performance for leading retail brands. He specializes in developing strategic ecommerce initiatives, managing cross-functional teams, and leveraging data-driven insights to enhance the online customer experience.

Experience Summary

Current Role

Ecommerce Sales & Operations Manager, Fossil Group, Inc. (2024-04-01 to Present)

• Oversee all ecommerce sales and operations for the Fossil brand, managing a team of 15 sales and support professionals

• Implemented new inventory management and forecasting systems, leading to a 22% reduction in stockouts and a 15% increase in online revenue

• Spearheaded the development of a successful cross-channel promotional strategy, driving a 28% year-over-year increase in online conversions

Assistant Manager E-commerce, Fossil Group, Inc. (2023-03-01 to Present)

• Supported the ecommerce leadership team in executing strategic initiatives, including the launch of a new brand website and optimization of the online sales funnel

• Analyzed customer data and market trends to identify opportunities for growth, resulting in the introduction of three new high-performing product categories

Career Progression

Prior to joining Fossil Group, Akash held various roles in the ecommerce and retail sectors, including:

• Asst. Manager E-commerce, UpScalio (2022-05-01 to 2023-03-01)

• Relationship Manager, Limeroad.com (2021-05-01 to 2022-04-01)

• Key Account Manager, Bulbul (2020-04-01 to 2021-03-01)

• Sr. Executive Sourcing and Merchandising, Bulbul (2019-09-01 to 2020-03-01)

• Sr. Executive E-commerce, Rosara Home (2018-01-01 to 2019-08-01)

Throughout his career, Akash has demonstrated a talent for driving operational improvements, optimizing sales strategies, and fostering strong relationships with key stakeholders.

Academic Background

Akash holds a Bachelor of Business Administration (BBA) degree from the University of Delhi, where he specialized in Marketing and Supply Chain Management.

Areas of Expertise

• Ecommerce strategy and operations management

• Omnichannel sales and marketing optimization

• Inventory forecasting and supply chain optimization

• Data analysis and performance reporting

• Cross-functional team leadership and collaboration

Professional Impact

• Spearheaded the implementation of a new order management system that reduced fulfillment times by 32% and improved customer satisfaction ratings by 25%

• Played a key role in the successful launch of two new brand websites, delivering a 40% increase in online traffic and a 25% boost in conversion rates

• Recognized as a top-performing sales manager, consistently exceeding quarterly revenue targets by an average of 18% over the past three years

Conclusion

With his deep expertise in ecommerce sales and operations, Akash Ranjan is a proven leader who excels at driving sustainable growth and operational excellence for leading retail brands. His ability to leverage data-driven insights, foster collaborative cross-functional partnerships, and deliver measurable business impact makes him a valuable asset to any organization seeking to enhance its online presence and customer experience.