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Alan Wright

Professional Summary



Professional Overview


Alan Wright is an experienced Chief Operating Officer (COO) with a strong track record of driving operational excellence, strategic growth, and organizational transformation. With expertise spanning sales strategy, business operations, and revenue optimization, he excels at aligning cross-functional teams to achieve measurable results.

Experience Summary



Current Roles


As the COO of Rocket.Chat, Alan is responsible for overseeing all day-to-day business operations, including sales, marketing, and customer success. He has played a pivotal role in scaling the company's global footprint, streamlining processes, and improving operational efficiency. Additionally, Alan serves as an Executive Member of Pavilion (formerly Revenue Collective), where he provides strategic guidance and mentorship to a network of senior revenue leaders.

Career Progression


Prior to his current roles, Alan held various leadership positions, including VP of Strategy & Operations at Rocket.Chat, VP of Sales Strategy and Operations at RBmedia (acquired by KKR Private Equity), and Director of Global Business Operations at Blackboard. Throughout his career, he has consistently demonstrated the ability to navigate complex business environments, lead cross-functional initiatives, and deliver measurable growth and operational improvements.

Academic Background


Alan holds a Bachelor of Science degree in Business Administration from the University of Maryland, Baltimore County (UMBC). He has a strong academic background, with a focus on strategic management and data-driven decision-making.

Areas of Expertise


  • Sales strategy and operations

  • Business process optimization

  • Revenue growth and profitability

  • Organizational transformation

  • Cross-functional team leadership

  • Data analysis and performance management


Professional Impact


Under Alan's leadership, Rocket.Chat has experienced significant growth and operational efficiencies, positioning the company as a leading provider of enterprise-grade communication and collaboration solutions. He has also been instrumental in driving strategic initiatives at Pavilion, leveraging his extensive experience to mentor and support other senior revenue leaders.

Conclusion


With his comprehensive experience, strategic mindset, and demonstrated track record of success, Alan Wright is a versatile COO and respected industry leader. He is well-equipped to drive operational excellence, accelerate growth, and transform organizations in a rapidly evolving business landscape.