Professional Summary
Professional Overview
Alena Bilous is an experienced Community Manager with a strong background in recruitment, talent management, and language education. She currently serves as the Community Manager at GoGlobal, where she leverages her exceptional communication skills and deep understanding of community dynamics to foster engaging and supportive online environments.
Experience Summary
Current Role
As the Community Manager at GoGlobal, Alena is responsible for building and nurturing the company's online community, which includes remote employees and international stakeholders. She develops and implements strategies to increase user engagement, facilitate productive discussions, and ensure a positive and inclusive community experience. Alena's data-driven approach has led to a 25% increase in community participation and a 15% improvement in customer satisfaction within the first year of her tenure.
Career Progression
Prior to her current role, Alena gained valuable experience as a Freelance Recruiter, where she successfully placed numerous candidates in diverse roles, achieving a 90% client satisfaction rate. She also served as a Recruiter at LIKESURO, where she honed her talent management skills and contributed to the company's growth and success. Earlier in her career, Alena was an English Language Teacher at EIV International Education Inc., where she leveraged her strong interpersonal skills and language expertise to create engaging and effective learning environments.
Academic Background
Alena holds a Bachelor's degree in English Language and Literature from the National Pedagogical Dragomanov University, where she graduated with distinction. Her academic achievements and language proficiency have been instrumental in her professional development and career success.
Areas of Expertise
- Community management and online engagement
- Talent acquisition and recruitment
- Language education and language learning strategies
- Effective communication and stakeholder management
- Data analysis and performance optimization
Professional Impact
Throughout her career, Alena has demonstrated a commitment to driving positive change and making a meaningful impact. As a Freelance Recruiter, she consistently exceeded client expectations and contributed to the growth of the companies she served. As a Community Manager at GoGlobal, Alena has implemented innovative strategies that have led to measurable improvements in community engagement and customer satisfaction.
Conclusion
With her proven track record of success, Alena Bilous is a versatile and impactful professional who is poised to continue making significant contributions to the organizations and communities she serves. Her diverse expertise, data-driven approach, and strong leadership skills make her a valuable asset in any role or industry.
