Alethea Le-Hart

Enrollment Coordinator | Long Beach, California, United States

Professional Overview

Alethea Le-Hart is a dedicated Enrollment Coordinator with a diverse professional background spanning roles in healthcare, customer service, and administrative support. With a strong focus on process improvement and client satisfaction, she brings a unique blend of technical expertise and interpersonal skills to her current role.

Experience Summary

Current Role

As the Enrollment Coordinator at Ophelia, Alethea is responsible for managing the client onboarding process, ensuring a seamless transition for new members. She serves as the primary point of contact, guiding clients through the enrollment procedures, and leveraging her problem-solving abilities to address any challenges that may arise. Alethea's attention to detail and commitment to providing exceptional customer service have earned her a reputation as a reliable and effective team member.

Career Progression

Alethea's professional journey has been marked by consistent growth and the acquisition of diverse skills. Prior to her current role, she gained valuable experience as a Production Staff member at The Walt Disney Company, where she honed her ability to work collaboratively in a fast-paced environment. Additionally, Alethea has held positions as a Behavior Interventionist at Kadiant, an Enrollment Coordinator at Ophelia Health, a Woodworking Machine Operator at Artbeat Studios, a Healthcare Ambassador and Outreach Specialist at Landmark Health, and a Certified Pharmacy Technician at Mercy Health.

Academic Background

Alethea holds a Bachelor's degree in Business Administration from the University of California, Los Angeles (UCLA), where she graduated with honors. Her academic achievements and well-rounded education have equipped her with a strong foundation in business principles, communication, and problem-solving.

Areas of Expertise

• Enrollment and onboarding processes

• Client relationship management

• Healthcare and customer service operations

• Process improvement and optimization

• Effective communication and interpersonal skills

• Adaptability and problem-solving capabilities

Professional Impact

Throughout her career, Alethea has consistently demonstrated her ability to contribute to the success of the organizations she has been a part of. In her previous role as an Enrollment Coordinator at Ophelia Health, she played a pivotal role in streamlining the client onboarding process, resulting in a 20% reduction in processing time and a 15% increase in client satisfaction. Alethea's dedication and adaptability have been instrumental in her ability to thrive in diverse work environments.

Conclusion

Alethea Le-Hart's extensive experience, technical expertise, and customer-centric approach make her an invaluable asset to Ophelia. Her proven track record of success, coupled with her commitment to professional development, positions her as a promising candidate for continued growth and advancement within the organization.