Professional Summary
Professional Overview
Allison Glenn is a dedicated and adaptable professional with a diverse background in customer service, administration, and community engagement. Bringing a strong customer-centric approach, she currently serves as the Welcome Desk/Mailroom Attendee at the Marquette University Law School, where she plays a pivotal role in ensuring a seamless experience for students, faculty, and visitors.
Experience Summary
Current Role
As the Welcome Desk/Mailroom Attendee at Marquette University Law School, Allison is responsible for providing exceptional customer service, managing incoming and outgoing mail, and serving as the first point of contact for all inquiries. She leverages her excellent communication skills and attention to detail to efficiently address a wide range of requests and ensure the smooth operation of the school's administrative functions.
Career Progression
Prior to her current role, Allison gained valuable experience through a series of internships and ambassador positions. She interned at the Central Wisconsin Community Law, where she assisted with legal research and client relations, and at the COOK COUNTY JUVENILE TEMPORARY DET CTR, where she contributed to the support of at-risk youth. Additionally, she served as an ambassador at Jeni's Splendid Ice Creams, where she developed her customer service expertise and ability to work collaboratively as part of a team. Allison's diverse background has equipped her with a well-rounded skill set and a deep understanding of the importance of customer satisfaction and administrative efficiency.
Academic Background
Allison holds a Bachelor's degree, with a focus on community engagement and social impact. Her academic achievements and coursework have provided her with a strong foundation in critical thinking, problem-solving, and effective communication, all of which are essential in her current role.
Areas of Expertise
- Customer service and client relations
- Administrative support and office management
- Community engagement and outreach
- Attention to detail and problem-solving
- Effective communication and interpersonal skills
Professional Impact
Throughout her career, Allison has demonstrated a steadfast commitment to providing exceptional service and contributing to the success of the organizations she has been a part of. In her current role, she has consistently received positive feedback from both colleagues and clients, highlighting her ability to navigate complex situations and find creative solutions to address their needs.
Conclusion
Allison Glenn's diverse professional experience, coupled with her strong customer-focused mindset and administrative expertise, make her a valuable asset to the Marquette University Law School community. As she continues to grow within her role, Allison is poised to make meaningful contributions to the institution and further enhance the student, faculty, and visitor experience.
