Professional Overview
Almira Luansing is a seasoned operations manager with a strong background in service delivery and process management. Currently serving as a Service Delivery Operations Manager at Accenture, she oversees the operational aspects of service delivery, leveraging her expertise in process improvement and team management to drive efficiency and growth. Her key expertise areas include service delivery operations, process management, and team leadership, with a focus on the IT and financial services industries.
Experience Summary
Current Role
As a Service Delivery Operations Manager at Accenture, Almira Luansing is responsible for managing the operational aspects of service delivery, including process improvement, team management, and client relationship management. Her key responsibilities include developing and implementing operational strategies, managing budgets, and ensuring compliance with industry standards. Notable achievements in her current role include implementing process improvements that resulted in increased efficiency and reduced costs.
Career Progression
Almira Luansing's career progression is marked by notable roles at Accenture, including Project Manager and Global Process Owner, Team Manager, and Operations Manager at Zenta, Unit Manager at JPMorgan Chase & Co., and Unit Manager at ICT Group/Jp Morgan Chase Bank. Her career trajectory demonstrates growth and increasing responsibility, with key achievements including implementing process improvements, managing high-performing teams, and contributing to industry-leading projects.
Academic Background
Almira Luansing holds a degree in Arts and Sciences Major in Mass Communications from Far Eastern University.
Areas of Expertise
Almira Luansing's areas of expertise include service delivery operations, process management, team leadership, and client relationship management. She possesses technical competencies in project management, process improvement, and operational management, as well as leadership and management capabilities, including team leadership, stakeholder management, and change management.
Professional Impact
Throughout her career, Almira Luansing has contributed to notable projects and initiatives, including process improvement initiatives and industry-leading projects. Her measurable achievements include implementing process improvements that resulted in increased efficiency and reduced costs.
Conclusion
Almira Luansing is a seasoned operations manager with a strong background in service delivery and process management. Her professional trajectory demonstrates growth and increasing responsibility, with a focus on delivering exceptional results and driving business growth. Currently, she is focused on leveraging her expertise to drive operational excellence and deliver value to her clients. Her value proposition lies in her ability to manage complex operations, lead high-performing teams, and drive process improvements that result in increased efficiency and reduced costs.
