Amalia Coffey
Manager | Strategy & Business Transformation
Professional Overview
Amalia Coffey is an experienced strategy and business transformation professional with a proven track record of driving strategic initiatives and operational improvements across the retail industry. As the Manager of Strategy & Business Transformation at The Home Depot, she leverages her expertise in data analysis, process optimization, and change management to help the organization navigate complex challenges and capitalize on emerging opportunities.
Experience Summary
Current Role
In her current position, Amalia is responsible for developing and executing strategic plans to enhance business performance and operational efficiency. She collaborates closely with cross-functional teams to identify areas for improvement, design innovative solutions, and implement transformative changes that deliver measurable results. Through her leadership, Amalia has played a pivotal role in driving The Home Depot's successful transition towards data-driven decision-making and customer-centric strategies.
Career Progression
Amalia's career trajectory has been marked by progressive growth and increasing responsibilities within the retail and consulting industries. Prior to her current role, she held positions at The Home Depot as a Manager in the Home Services division, where she spearheaded strategic initiatives, and as a Senior Business Analyst in the Loyalty and Strategy team, where she leveraged data analytics to enhance the company's customer engagement programs.
Before joining The Home Depot, Amalia gained valuable experience as a Management Consultant at Deloitte, where she provided strategic insights and data-driven recommendations to clients across various industries. Her expertise in areas such as marketing intelligence, digital campaigns, and strategic communications has contributed to her ability to drive meaningful business impact.
Academic Background
Amalia holds a Bachelor of Science degree in Business Administration with a concentration in Marketing from the University of Georgia. During her academic pursuits, she demonstrated exceptional leadership skills and academic excellence, graduating cum laude and serving as the President of the Marketing Club.
Areas of Expertise
- Strategic planning and execution
- Business transformation and optimization
- Data analysis and business intelligence
- Process improvement and change management
- Cross-functional collaboration and stakeholder management
- Retail industry expertise, with a focus on home improvement and customer experience
Professional Impact
Throughout her career, Amalia has made significant contributions to the organizations she has served. At The Home Depot, she has led the development and implementation of a successful customer loyalty program, resulting in a 15% increase in repeat business. Additionally, she spearheaded a strategic initiative that streamlined the company's home services operations, leading to a 20% improvement in customer satisfaction and a 12% reduction in operational costs.
As a Management Consultant at Deloitte, Amalia provided strategic guidance to clients in the retail, consumer products, and healthcare industries, helping them navigate complex challenges and capitalize on emerging opportunities. Her innovative solutions and data-driven insights have earned her recognition within the firm and contributed to the success of her clients.
Conclusion
Amalia Coffey is a versatile and accomplished strategy and business transformation professional with a strong track record of driving sustainable growth and operational excellence in the retail industry. Her expertise in data analysis, process optimization, and change management, combined with her customer-centric approach, position her as a valuable asset to The Home Depot as the company continues to evolve and thrive in a dynamic market.
