Personal Information
Name: Amanda Carne
Role: Chief Operating Officer
Company: Urban Rest Apartments
Location: Melbourne, Victoria, Australia
Professional Background
Amanda Carne is currently the Chief Operating Officer (COO) at Urban Rest Apartments. She has been in this role since November 2021. Her professional background encompasses significant experience in customer success, operations, and strategy consulting. Previously, Amanda served as:
- Director of Customer Success at TEAM Software
- Director of Lighthouse Customer Success at Lighthouse.io
- Manager in Customer Consulting and Customer & Strategy Consulting at PwC
Education
Amanda holds a B.S. Honors degree in Finance and International Business from the University of Maryland.
Key Achievements and Activities
Amanda Carne has been instrumental in numerous achievements at Urban Rest, reflecting her strong leadership and operational expertise:
- European Expansion: Led the expansion of Urban Rest into London following a successful launch in Dublin, Ireland in early 2023.
- Acquisition of The Urban Butler: Played a pivotal role in the acquisition, expanding Urban Rest's presence in Auckland, as announced on May 6, 2024.
- Introduction of Urban Rest Parramatta: Expressed enthusiasm for the new property launch in Parramatta, adding to Urban Rest's portfolio of extended stay accommodations (announced on May 22, 2024).
- Recognition and Awards: Under Amanda's leadership, Urban Rest was nominated for three Shortyz awards in 2024, showcasing the company's excellence in the sector. Amanda specifically highlighted her pride in the Urban Rest Operations Team for this achievement.
Professional Interests and Insights
Amanda has a robust professional network with over 500 connections on LinkedIn. Her professional interests are deeply rooted in expanding and improving the serviced apartment industry, as evident from her active role in Urban Rest's continuous growth and innovation. She has publicly shared several updates and achievements on LinkedIn, indicating her proactive communication and engagement in industry developments.
Strategic Vision and Contributions
Amanda's strategic vision revolves around enhancing the quality and reach of Urban Rest's offerings. This includes her recent introduction of Urban Rest Homes and a concerted effort to engage in new markets and expand the company's footprint across Europe and Australasia.
Given Amanda's wealth of experience in customer success and her current high-stakes role at Urban Rest, she is a key figure in the organization's operational excellence and strategic growth initiatives. Her educational background in finance and international business further complements her executive responsibilities, making her a crucial decision-maker within the company.
