Amanda Neff

Install Program Manager

Professional Overview
Amanda Neff is an experienced Install Program Manager with a strong background in the countertops and home improvement industry. She leverages her expertise in installations, customer service, and project management to drive operational excellence and customer satisfaction.

Experience Summary

Current Role
As the Install Program Manager at Precision Countertops, Amanda is responsible for overseeing the end-to-end installation process for the company's countertop products. She manages a team of installers, coordinates with clients, and ensures projects are completed on time and to the highest quality standards. Through her leadership, Amanda has streamlined installation workflows, improved customer communication, and contributed to the company's strong reputation for reliable and professional service.

Career Progression
Amanda began her career at Precision Countertops in 2005, taking on various roles in human resources, administration, and customer service. She steadily progressed through the organization, demonstrating her versatility and commitment to the company's success. In 2014, she transitioned to the Installations department, serving as an Administrative Assistant before being promoted to her current role as Install Program Manager in 2016.

Academic Background
Amanda holds a Bachelor's degree in Business Administration from the University of State.

Areas of Expertise

• Project management and workflow optimization

• Customer service and client relationship management

• Installations coordination and quality assurance

• Team leadership and training

• Operational efficiency and continuous improvement

Professional Impact
During her tenure as Install Program Manager, Amanda has played a crucial role in enhancing Precision Countertops' installation processes. She has implemented new communication protocols, streamlined scheduling, and introduced performance tracking systems, resulting in a significant reduction in installation delays and customer complaints. Amanda's contributions have directly contributed to the company's ability to consistently deliver a high-quality customer experience.

Conclusion
With her extensive experience, strong operational expertise, and customer-centric approach, Amanda Neff is a valuable asset to Precision Countertops. She is dedicated to driving operational excellence and ensuring the company's continued success in the countertops and home improvement industry.