Amanda Wilcock
Senior Sales Operations Manager
Professional Overview
Amanda Wilcock is a seasoned operations and sales professional with over a decade of experience driving efficiency and optimization across the real estate and mortgage industries. In her current role as Senior Sales Operations Manager at Scorpion, she leverages her deep understanding of data analysis, process improvement, and cross-functional collaboration to enhance sales performance, streamline workflows, and support the company's strategic growth initiatives.
Experience Summary
Current Role
As the Senior Sales Operations Manager at Scorpion, Amanda is responsible for overseeing the end-to-end sales operations function. She manages a team of analysts and administrators, collaborating closely with sales, marketing, and executive stakeholders to identify and implement data-driven solutions that improve lead generation, conversion rates, and overall sales productivity. Under her leadership, the sales operations team has delivered significant improvements in sales cycle time, customer retention, and revenue attainment.
Career Progression
Prior to her current role, Amanda held various operations and sales support positions within the real estate and mortgage sectors. As the Director of Operations at Motto Mortgage Central, she drove the implementation of new CRM and project management tools, which resulted in a 20% increase in operational efficiency. As an Operations Manager at the Robinson Clay Real Estate Team with Keller Williams Dallas Park Cities, she spearheaded the development of custom reporting dashboards and streamlined administrative processes, contributing to a 15% year-over-year growth in the team's sales volume.
Academic Background
Amanda holds a Bachelor of Arts degree in Business Administration from the University of North Texas, where she graduated cum laude. Her academic focus on organizational management and data analysis has provided a strong foundation for her career in sales operations.
Areas of Expertise
- Sales operations and performance management
- Data analysis and reporting
- Process improvement and workflow optimization
- CRM and sales automation tool implementation
- Cross-functional collaboration and stakeholder management
Professional Impact
Throughout her career, Amanda has consistently demonstrated her ability to drive significant operational improvements and support the growth of the organizations she has served. Her data-driven approach, coupled with her strong leadership and communication skills, have enabled her to deliver tangible results, such as:
- Achieving a 20% increase in operational efficiency through the implementation of new CRM and project management tools
- Streamlining administrative processes, contributing to a 15% year-over-year growth in sales volume
- Developing custom reporting dashboards that provide real-time visibility into key sales metrics and KPIs
Conclusion
With her proven track record of success, Amanda Wilcock is a valuable asset to Scorpion and the broader real estate and mortgage industries. Her commitment to continuous improvement, data-driven decision-making, and cross-functional collaboration make her a strategic partner in driving sales performance and operational excellence.
