Professional Summary
Professional Overview
Amanda Wylie is a Client Services Coordinator at Legacy Law Center, where she leverages her expertise in client relations, office management, and dental administration to provide exceptional support to the firm's clients. With a background spanning various industries, including healthcare, customer service, and higher education, Amanda brings a diverse set of skills and experiences to her current role.
Experience Summary
Current Role
As the Client Services Coordinator at Legacy Law Center, Amanda is responsible for managing client inquiries, scheduling appointments, and ensuring seamless communication between the firm and its clients. She plays a crucial role in maintaining the firm's high standards of client satisfaction and building long-term relationships with the individuals and families it serves.
Career Progression
Prior to her current role, Amanda honed her skills in the dental and healthcare industries, serving as a Dental Assistant at Ann Arbor Pediatric Dentistry, PLLC and a Business Team Lead at Ann Arbor Smiles Dental Group. She also gained valuable experience in office management and administration as an Intern at Nellmar Laboratory and an Office Assistant at the University of Michigan's Office of Academic Multicultural Initiatives.
Academic Background
Amanda holds a Bachelor of Arts degree in Psychology from the University of Michigan, where she also served as a Student Leader for the Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP) initiative.
Areas of Expertise
- Client relations and customer service
- Dental administration and office management
- Multitasking and attention to detail
- Effective communication and interpersonal skills
- Proficiency in Microsoft Office suite and various client management software
Professional Impact
Throughout her career, Amanda has demonstrated a dedication to providing exceptional service and support to her clients and colleagues. In her previous roles, she played a key role in streamlining office operations, improving client satisfaction, and contributing to the overall success of the organizations she has been a part of.
Conclusion
With her diverse professional background, strong interpersonal skills, and commitment to excellence, Amanda Wylie is well-positioned to continue making a meaningful impact in her role as a Client Services Coordinator at Legacy Law Center. She is driven to use her expertise to enhance the client experience and contribute to the firm's ongoing success.