Amber Bigham

Community Manager | Fort Worth, Texas, United States

Professional Overview

Amber Bigham is an accomplished community management professional with over 15 years of experience in the multifamily housing industry. As a Community Manager at Greystar, she is responsible for overseeing the daily operations, tenant relations, and strategic initiatives of multiple residential properties. Amber's expertise spans across leasing, marketing, talent acquisition, and property management, making her a valuable asset to the communities she serves.

Experience Summary

Current Role

Community Manager, Greystar (2024-10-01 to Present)

• Manage the daily operations, maintenance, and tenant relations for a portfolio of multifamily properties

• Collaborate with cross-functional teams to develop and implement strategic plans for property improvements, tenant engagement, and operational efficiency

• Oversee the recruitment, training, and performance management of on-site staff to ensure excellent customer service and community satisfaction

• Analyze property data and market trends to identify opportunities for growth and optimization

Career Progression

Vice President - Talent Acquisitions, Asset Living (2015-12-01 to 2024-07-01)

• Led a team of recruiters and hiring managers to attract and retain top talent for the company's growing portfolio of multifamily properties

• Implemented innovative recruitment strategies and employer branding initiatives to position Asset Living as an employer of choice in the industry

• Played a key role in the company's rapid expansion, supporting the staffing of new developments and acquisitions

Director of Marketing, Asset Living (2012-01-01 to 2015-12-01)

• Developed and executed integrated marketing campaigns to promote the company's brand, properties, and services

• Collaborated with property management teams to create tailored marketing strategies for individual communities

• Leveraged data analytics to optimize marketing initiatives and measure the impact on leasing and resident retention

Academic Background

Amber holds a Bachelor of Science in Business Administration from the University of Texas at Arlington, with a concentration in Marketing.

Areas of Expertise

• Multifamily property management

• Tenant relations and community engagement

• Leasing and marketing strategy

• Talent acquisition and workforce development

• Data-driven decision making and performance optimization

Professional Impact

• Recognized as a top-performing Community Manager, achieving above-average occupancy and resident satisfaction scores

• Led the successful lease-up of several new multifamily developments, exceeding occupancy targets within the first year

• Spearheaded the implementation of a company-wide employer branding initiative that resulted in a 25% increase in qualified applicants

• Served as a subject matter expert and presenter at industry conferences, sharing best practices in community management and talent acquisition

Conclusion

With her extensive experience, proven track record, and deep understanding of the multifamily housing industry, Amber Bigham is a valuable asset to the communities she serves. Her commitment to excellence, innovation, and data-driven decision making make her an effective and respected leader in the field of community management.