Amber Hayward

Senior Director, EMEA Marketing

Professional Overview
Amber Hayward is a seasoned marketing executive with over a decade of experience driving strategic growth initiatives across the EMEA region. As the Senior Director of EMEA Marketing at Talkdesk, she oversees a team of talented professionals responsible for developing and executing impactful marketing campaigns that enhance brand visibility and drive revenue expansion in key markets.

Experience Summary

Current Role
In her current role, Amber is responsible for leading the EMEA marketing strategy and implementing innovative, data-driven campaigns that align with Talkdesk's broader business objectives. She works closely with cross-functional teams to optimize marketing programs, enhance customer engagement, and foster strong partnerships with key industry influencers. Under her leadership, the EMEA marketing team has consistently exceeded performance targets and contributed to Talkdesk's growing market share in the region.

Career Progression
Prior to her current role, Amber served as the EMEA Marketing Director for the UK and Northern Europe at Talkdesk, where she played a pivotal role in expanding the company's footprint and driving customer acquisition. Before joining Talkdesk, she held marketing leadership positions at renowned organizations such as Access Group, Checkout.com, and Intuit, where she honed her expertise in digital marketing, brand strategy, and product management.

Academic Background
Amber holds a Bachelor's degree in Business Administration from the University of Cambridge, where she graduated with distinction and was recognized for her academic excellence.

Areas of Expertise

• Strategic marketing and brand management

• Digital marketing and campaign optimization

• Market research and competitive analysis

• Customer segmentation and go-to-market strategies

• Integrated marketing communications

• Cross-functional collaboration and team leadership

Professional Impact
Throughout her career, Amber has consistently demonstrated her ability to deliver measurable results and drive tangible business impact. At Talkdesk, she has spearheaded the development of award-winning marketing campaigns that have contributed to the company's rapid growth and solidified its position as a market leader in the EMEA region. Amber's innovative approach, data-driven decision-making, and strong leadership skills have earned her a reputation as a respected industry thought leader.

Conclusion
With her extensive experience, strategic acumen, and demonstrated track record of success, Amber Hayward is poised to continue making significant contributions to Talkdesk's ongoing expansion and market dominance. Her commitment to excellence, coupled with her deep understanding of the EMEA market, make her a valuable asset to the organization and a trusted advisor to her colleagues and industry peers.