Professional Overview

Ambuj Nema is a seasoned IT operations manager with expertise in monitoring and surveillance, currently working as a Business IT Operations Manager at Shell in Bengaluru, India. His key expertise areas include IT service management, agile methodologies, and technical leadership, with a strong focus on the energy and technology industries.

Experience Summary

Current Role

As a Business IT Operations Manager - Monitoring and Surveillance at Shell, Ambuj is responsible for overseeing the monitoring and surveillance of IT operations, ensuring seamless service delivery and driving business growth. His key responsibilities include managing IT service management processes, leading cross-functional teams, and implementing process improvements. Notable achievements in his current role include successful implementation of IT service management processes and improvement of service delivery quality.

Career Progression

Ambuj's career progression is marked by notable roles such as Service Manager - Smart Solutions, Product Owner and Technical Functional Manager, Scrum Master and Lead Developer, and Technical Manager and Scrum Master at Honeywell Technology Solutions, Inc. He has consistently demonstrated career growth and leadership capabilities, with key achievements including successful project deliveries, team leadership, and process improvements.

Academic Background

Ambuj holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya. Although there is no information available about his notable academic achievements, his educational background has provided a solid foundation for his professional career.

Areas of Expertise

Ambuj's areas of expertise include IT service management, agile methodologies, technical leadership, and team management. He possesses strong technical competencies in areas such as monitoring and surveillance, IT operations, and software development. His leadership and management capabilities are evident in his ability to lead cross-functional teams, implement process improvements, and drive business growth.

Professional Impact

Although there is no specific information available about Ambuj's notable projects or initiatives, his contributions to the energy and technology industries are evident in his successful project deliveries and process improvements. His measurable achievements include successful implementation of IT service management processes and improvement of service delivery quality.

Conclusion

In conclusion, Ambuj Nema is a seasoned IT operations manager with a strong professional trajectory, currently focused on driving business growth and improving service delivery quality in his role as a Business IT Operations Manager at Shell. His value proposition lies in his expertise in IT service management, agile methodologies, and technical leadership, making him a valuable asset to organizations in the energy and technology industries.