Anahi Arzola

Financial Clearance Supervisor

Professional Overview

Anahi Arzola is an experienced healthcare professional with a strong background in patient access and financial clearance. As the Financial Clearance Supervisor at Children's Mercy Kansas City, she leverages her expertise to ensure efficient and compliant financial processes, contributing to the organization's mission of providing exceptional patient care.

Experience Summary

Current Role

As the Financial Clearance Supervisor at Children's Mercy Kansas City, Anahi oversees the financial clearance team, responsible for verifying patient insurance coverage, obtaining pre-authorizations, and facilitating the coordination of financial services. In this role, she has implemented process improvements that have enhanced revenue cycle efficiency and improved patient satisfaction. Anahi's leadership and attention to detail have been instrumental in maintaining the hospital's financial stability and compliance with industry regulations.

Career Progression

Anahi's healthcare career began in 2014 when she joined Children's Mercy Kansas City as a Patient Access professional. Over the years, she has demonstrated a strong aptitude for problem-solving, process optimization, and team management, which has led to her promotion to the role of Financial Clearance Supervisor. Anahi's commitment to excellence and her ability to effectively communicate with patients, providers, and insurance companies have made her a valuable asset to the organization.

Academic Background

Anahi holds a Bachelor's degree in Business Administration, which has provided her with a solid foundation for her work in the healthcare industry. Her education has equipped her with the necessary skills and knowledge to navigate the complex financial landscape of the healthcare sector.

Areas of Expertise

• Healthcare financial processes and revenue cycle management

• Patient insurance verification and pre-authorization coordination

• Team leadership and process improvement

• Compliance with industry regulations and standards

• Effective communication and customer service

Professional Impact

Under Anahi's leadership, the Financial Clearance team has achieved significant improvements in key performance metrics, including a reduction in denial rates and an increase in first-pass resolution for patient insurance coverage. Anahi's commitment to training and development has also contributed to the professional growth of her team, enhancing the overall quality of patient financial services.

Conclusion

Anahi Arzola's extensive experience in patient access and financial clearance, combined with her strong leadership skills and dedication to continuous improvement, make her a valuable asset to Children's Mercy Kansas City. As she continues to excel in her role as Financial Clearance Supervisor, Anahi is well-positioned to drive further success and contribute to the organization's ongoing commitment to providing exceptional patient care.