Professional Overview
Anandhi Ramamurthy is a versatile and experienced Program Director with a proven track record of driving strategic initiatives and operational excellence across the retail and technology sectors. With over 20 years of diverse industry experience, she has developed a robust skill set in program management, process optimization, and team leadership.
Experience Summary
Current Role
As the Program Director at Infosys, Anandhi is responsible for overseeing the execution of high-impact projects, ensuring timely delivery, and driving continuous process improvements. In this role, she has spearheaded the implementation of a new customer relationship management (CRM) system, resulting in a 25% increase in customer satisfaction and a 15% improvement in operational efficiency.
Career Progression
Prior to her current position, Anandhi held various store management roles at Infosys, Toys R Us, and other leading retail organizations. She demonstrated her ability to drive revenue growth, enhance customer experience, and foster a collaborative team environment. Anandhi also gained valuable technical expertise as an SAP Consultant at Satyam Computer Services and SAP Labs, where she contributed to the successful delivery of complex enterprise software projects.
Academic Background
Anandhi holds a Bachelor's degree in Computer Science from the University of Madras, India, and a Master's degree in Business Administration from the University of London, United Kingdom.
Areas of Expertise
- Program and project management
- Retail operations and customer experience
- Process improvement and system implementation
- Team leadership and change management
- Enterprise software implementation and optimization
Professional Impact
Throughout her career, Anandhi has consistently delivered measurable results and played a pivotal role in driving organizational growth and transformation. Her leadership in the successful implementation of a new CRM system at Infosys has been widely recognized, and she is actively involved in industry initiatives aimed at promoting best practices in retail technology and operations.
Conclusion
With her diverse experience, strong technical expertise, and exceptional leadership skills, Anandhi Ramamurthy is a valuable asset to the organizations she serves. As the Program Director at Infosys, she continues to drive innovation and operational excellence, contributing to the company's ongoing success and industry impact.
