Andrea Irao

Senior Sales Operation Manager

Professional Overview
Andrea Irao is an experienced Senior Sales Operation Manager with a 25-year track record of driving operational excellence and revenue growth in the technology industry. With a deep understanding of sales processes and a keen eye for data-driven optimization, she excels at aligning sales strategy with organizational objectives.

Experience Summary

Current Role
As the Senior Sales Operation Manager at NetApp, Andrea is responsible for overseeing the company's sales operations, including forecasting, pipeline management, and performance reporting. She leads a team of sales analysts and process engineers, leveraging her expertise to streamline workflows, implement best-in-class tools, and provide actionable insights to the sales leadership team. Under her guidance, NetApp has consistently exceeded its sales targets, achieved higher win rates, and improved customer satisfaction.

Career Progression
Andrea began her career at NetApp in 1995 as a Sales Analyst, quickly demonstrating her ability to translate complex data into meaningful business intelligence. Over the course of her tenure, she has steadily advanced through the ranks, taking on increasingly challenging roles that have allowed her to hone her skills in sales operations, process optimization, and cross-functional collaboration.

Academic Background
Andrea holds a Bachelor of Science in Business Administration with a concentration in Marketing from the University of California, Berkeley. Her strong academic foundation, combined with her practical experience, has enabled her to develop a comprehensive understanding of the sales and operations landscape.

Areas of Expertise

• Sales operations and process optimization

• Pipeline management and forecasting

• Data analysis and performance reporting

• Cross-functional collaboration and stakeholder alignment

• Change management and team leadership

Professional Impact
Under Andrea's leadership, NetApp's sales operations team has achieved several notable accomplishments, including:

• Streamlining the quote-to-cash process, resulting in a 25% reduction in order processing time

• Implementing a new sales forecasting model that improved forecast accuracy by 15%

• Developing a comprehensive sales dashboard that provides real-time visibility into key performance indicators, enabling more informed decision-making

• Leading the implementation of a customer relationship management (CRM) system that has enhanced data integrity and sales pipeline visibility

Conclusion
With her deep expertise in sales operations, data-driven decision-making, and process optimization, Andrea Irao is poised to continue driving meaningful impact for NetApp. Her unwavering commitment to operational excellence and her ability to align sales strategy with organizational goals make her a valuable asset in the ever-evolving technology industry.