Andres Nuno

Patient Financial Service Representative Supervisor

Professional Overview

Andres Nuno is a seasoned healthcare professional with over a decade of experience in patient access and financial services. As the Patient Financial Service Representative Supervisor at Eisenhower Health, he leverages his extensive industry knowledge and leadership skills to oversee a team responsible for ensuring efficient and compliant patient financial processes.

Experience Summary

Current Role

As the Patient Financial Service Representative Supervisor at Eisenhower Health, Andres is responsible for managing a team of patient financial service representatives. In this role, he oversees the accurate and timely processing of patient insurance verifications, eligibility checks, and collections, ensuring the hospital's compliance with payer regulations and internal policies. Andres has implemented process improvements that have streamlined patient financial workflows, resulting in reduced billing errors and improved patient satisfaction.

Career Progression

Prior to his current position, Andres held various patient access roles, including Patient Access Specialist Supervisor and Patient Access Representative, at reputable healthcare organizations such as Eisenhower Health, Rady Children's Hospital-San Diego, and Desert Regional Medical Center. Throughout his career, he has demonstrated a commitment to delivering exceptional customer service, developing strong team dynamics, and driving operational efficiency.

Academic Background

Andres holds a Bachelor of Arts degree in Business Administration from the University of California, Riverside. His educational background provides a solid foundation for his leadership and problem-solving abilities within the healthcare industry.

Areas of Expertise

• Patient financial services and billing

• Insurance verification and eligibility determination

• Collections and revenue cycle management

• Team leadership and process improvement

• Healthcare compliance and regulatory knowledge

Professional Impact

Andres has played a crucial role in enhancing the patient financial experience at Eisenhower Health. He has spearheaded initiatives that have led to reduced billing cycle times, improved first-pass resolution rates, and increased patient satisfaction with the financial services department. Andres's expertise and collaborative approach have made him a valuable asset to the organization, contributing to its overall financial performance and patient-centric focus.

Conclusion

With his extensive experience, strong leadership skills, and deep understanding of healthcare financial processes, Andres Nuno is poised to continue making a significant impact in his role as the Patient Financial Service Representative Supervisor at Eisenhower Health. His dedication to driving operational excellence and delivering exceptional patient care positions him as a valuable asset to the organization and the healthcare industry as a whole.