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Andrew Thorburn

Chief Executive Officer

Andrew Thorburn


CEO, HammondCare

Background and Career Overview



Andrew Thorburn was announced as the incoming CEO of HammondCare, a not-for-profit health and aged care provider, on April 8, 2024, succeeding Mike Baird AO. He officially began his role in June 2024. Thorburn's recent career focus has been within the Impact Investing sector, particularly in vocational education and aged care, assisting entrepreneurs with start-ups, and contributing to the not-for-profit sector.

Professional Experience



1. Banking Sector
  • CEO of National Australia Bank (NAB) (2014-2019)

  • Led the bank through various strategic initiatives and operational challenges.

  • Focused on cost control, risk management, and developing a strong leadership culture.

  • Experienced significant challenges with market margins and a major tax dispute in New Zealand leading to a combined settlement of $1.7 billion.

  • CEO of Bank of New Zealand (BNZ) (2008-2014)

  • Successfully increased BNZ’s cash earnings by over 40%.

  • Managed retail operations and significantly impacted NAB's international market strategy, including overseeing operations in Asia and the US.

  • Held various senior roles at Commonwealth Bank of Australia (CBA) and St George Bank before joining NAB.


2. Impact Investing and Not-for-Profit Sector
  • Engaged extensively in sectors focusing on vocational education and aged care.

  • Supported entrepreneurs in navigating start-up ecosystems.

  • Contributed to the not-for-profit sector, leveraging his extensive experience from the banking industry to drive impactful initiatives.


Education


  • Holds an MBA from Durham University, UK.

  • Additional qualifications include a Bachelor of Commerce (Economics) from the University of Auckland and a Diploma in Marketing from the Chartered Institute of Marketing, UK.


HammondCare Leadership



As CEO of HammondCare, Thorburn leads a strategic and mission-driven leadership team renowned for their commitment to relationship-based care. HammondCare's vision includes enhancing quality of life for people in need through various specialized care services including:
  • Palliative Care

  • Aged Care

  • Residential Care

  • Dementia Support


Key Team Members



  • Felicity Burns, General Manager, Health & Palliative Care

  • Stephen Calder, General Manager, Pastoral Care

  • Marcela Carrasco, Acting General Manager, HammondCare at Home

  • Michael Cooney, General Manager, Independent Living, Property & Homelessness

  • Rory Crout, Chief Financial Officer

  • Victoria Hayman, Chief Marketing Officer & General Manager, Consumer Experience

  • Mark Peacock, General Manager, Strategy, Transformation & Impact

  • Angela Raguz, General Manager, Residential Care & Dementia Centre

  • Jo Reed, Chief People Officer

  • Angela Sacks, Chief Risk Officer


Professional Interests



  • Thorburn has shown consistent interest in enhancing the quality of care and support within aged care and health sectors.

  • Focused on leveraging strategic leadership to foster a transparent, mission-oriented organizational culture.

  • Advocates for impactful investment and sustainable growth within the not-for-profit space.


Notable Achievements



  • Played a pivotal role in significantly improving the financial and operational performance of BNZ during his tenure.

  • Successfully transitioned from high-profile roles in the banking sector to impactful positions in the non-profit and entrepreneurial domains.

  • Recognized for his ability to motivate teams, manage complex financial operations, and execute strategic transformation initiatives.


Personal Insights



  • A dual Australian-New Zealand citizen, Thorburn maintains strong ties to both countries.

  • Married with three children, he balances professional commitments with a passion for sports, particularly the AFL (Australian rules football), and rugby union.


Contact and Further Information







This comprehensive profile of Andrew Thorburn provides actionable insights into his extensive career, leadership capabilities, and strategic vision for HammondCare, making it valuable for any professional engagement.