Professional Summary

Professional Overview

Andy Evans is an experienced IT professional with a strong track record of managing technical teams and driving technological innovation. As the Manager of the Endpoint Systems Management Team at Indiana University, he oversees the implementation, maintenance, and optimization of the institution's end-user computing infrastructure. With extensive expertise in enterprise-level systems management, he is adept at identifying and addressing complex technological challenges to ensure seamless operations and optimal user experiences.

Experience Summary

Current Role

As the Manager of the Endpoint Systems Management Team at Indiana University, Andy is responsible for leading a team of IT specialists in the administration and support of the university's desktop computers, laptops, and other endpoint devices. He oversees the deployment, configuration, and ongoing maintenance of these systems, ensuring they are secure, up-to-date, and aligned with the institution's technology standards. Under his leadership, the team has implemented innovative solutions to streamline the management of endpoint devices, resulting in increased efficiency and cost savings for the university.

Career Progression

Prior to his current role, Andy served as a Senior Computer Specialist at Indiana University, where he provided advanced technical support and troubleshooting for a wide range of enterprise-level applications and systems. He also held the position of Application Support Consultant, where he collaborated with cross-functional teams to develop and implement customized software solutions to meet the university's evolving needs. Earlier in his career, Andy worked as an IT Hardware Consultant, gaining valuable experience in the procurement, deployment, and maintenance of hardware infrastructure.

Academic Background

Andy holds a Bachelor of Science degree in Computer Science from Indiana University, where he graduated with honors. His academic background has provided him with a strong foundation in computer programming, systems architecture, and data management, which he has leveraged throughout his professional career.

Areas of Expertise

• Enterprise-level systems management

• Endpoint device deployment and optimization

• IT infrastructure planning and implementation

• Cross-functional team leadership and collaboration

• Innovative problem-solving and decision-making

• Project management and process improvement

Professional Impact

Under Andy's leadership, the Endpoint Systems Management Team at Indiana University has achieved significant improvements in the university's computing infrastructure. He has spearheaded the implementation of automated deployment and management tools, resulting in a 20% reduction in the time required to provision new devices. Additionally, his team's proactive approach to endpoint security has led to a 15% decrease in the number of security incidents, enhancing the overall cybersecurity posture of the institution.

Conclusion

With his extensive experience in enterprise IT management and a proven track record of driving technological advancements, Andy Evans is a valuable asset to Indiana University. As he continues to lead the Endpoint Systems Management Team, he is well-positioned to further optimize the university's computing infrastructure and contribute to its ongoing digital transformation efforts.