Professional Summary
Professional Overview
Angel Juarez is an experienced Phlebotomist with a strong background in healthcare services. In their current role, they leverage exceptional technical skills and a patient-centric approach to provide high-quality blood draw services at the University of Chicago Medicine.
Experience Summary
Current Role
As a Phlebotomist at the University of Chicago Medicine, Angel is responsible for collecting blood samples from patients while ensuring a positive and comfortable experience. Key achievements include:
- Maintaining a 98% patient satisfaction rating through empathetic and efficient service
- Implementing a new blood sample labeling system that reduced processing errors by 25%
- Training and mentoring 3 new phlebotomists to meet increasing demand for services
Career Progression
Prior to their current role, Angel gained valuable experience as a Phlebotomist at Northwestern Memorial Hospital, where they honed their skills in a fast-paced, high-volume environment. Throughout their career, Angel has demonstrated a commitment to continuous learning and professional development, consistently exceeding performance targets and contributing to improved patient outcomes.
Academic Background
Angel holds an Associate's degree in Medical Laboratory Technology from Harold Washington College, where they graduated with honors. They are also a certified Phlebotomy Technician (CPT) and maintain ongoing certifications in specialized blood draw techniques.
Areas of Expertise
- Phlebotomy techniques and best practices
- Medical laboratory equipment operation and maintenance
- Patient care and customer service
- Team leadership and mentorship
- Process improvement and quality control
Professional Impact
During their tenure at the University of Chicago Medicine, Angel has made significant contributions to the organization's phlebotomy services. They have been instrumental in implementing new procedures and technologies that have streamlined operations, reduced errors, and improved the overall patient experience. Angel's dedication to excellence and commitment to ongoing professional development make them a valuable asset to the healthcare team.
Conclusion
With a proven track record of success and a passion for delivering high-quality patient care, Angel Juarez is poised to continue making a meaningful impact in the healthcare industry. Their technical expertise, patient-centric approach, and continuous improvement mindset position them for continued growth and success in their career.