Professional Overview

Angie Ahn is a seasoned professional currently serving as the Regional Digital Customer Experience Manager at Schneider Electric, overseeing digital customer experience strategies across the region. Her key expertise areas include digital transformation, customer experience management, and marketing, with a strong industry focus on energy management and automation.

Experience Summary

Current Role

As the Regional Digital Customer Experience Manager at Schneider Electric, Angie is responsible for developing and implementing regional digital customer experience strategies, managing cross-functional teams, and driving business growth through digital transformation. Her key responsibilities include leading digital customer experience initiatives, collaborating with regional teams, and analyzing customer insights to inform business decisions.

Career Progression

Angie's career progression is marked by notable roles such as Senior Group Account Director at Wunderman Thompson, Asst. GM, Digital Customer Experience, Marketing at Nissan Motor Corporation, and Client Services Manager at Verticurl. Her career trajectory demonstrates significant growth, with key achievements including successful digital transformations, improved customer engagement, and enhanced business performance.

Academic Background

Angie holds a Master of Arts in International Relations and Affairs from Yonsei University and a Bachelor of Arts in Political Science and Government, French from Binghamton University. Her academic background provides a strong foundation in international relations, political science, and languages.

Areas of Expertise

Angie's areas of expertise include digital customer experience, marketing strategy, team management, and business analysis. She possesses technical competencies in digital transformation, data analysis, and customer insights, as well as leadership and management capabilities in cross-functional team management and stakeholder engagement.

Professional Impact

Angie has made significant contributions to her previous roles, including driving digital transformation, improving customer engagement, and enhancing business performance. Her measurable achievements include successful project implementations, revenue growth, and improved customer satisfaction scores.

Conclusion

Angie Ahn is a dedicated and results-driven professional with a strong track record of driving digital customer experience strategies and business growth. With her current focus on regional digital customer experience management at Schneider Electric, she is well-positioned to leverage her expertise and experience to deliver value to the organization and drive industry impact.