Angie Mixon, Collection Manager
Professional Overview
Angie Mixon is an experienced Collection Manager with a proven track record of driving operational efficiency and maximizing recovery rates for Members United Credit Union. With a deep understanding of credit risk management and collections best practices, she excels in optimizing collection strategies to support the credit union's financial objectives.
Experience Summary
Current Role
As the Collection Manager at Members United Credit Union, Angie is responsible for overseeing all aspects of the credit union's collections operations. Her key duties include:
- Developing and implementing effective collections policies and procedures to enhance recovery rates
- Leading a team of collectors and supervising their performance to ensure timely and compliant collections activities
- Leveraging data-driven insights to identify trends, optimize workflows, and implement process improvements
- Collaborating cross-functionally with lending, accounting, and compliance teams to align collections practices with organizational goals
Under Angie's leadership, the credit union's collections department has achieved a 15% year-over-year improvement in recovery rates, contributing significantly to the overall financial health of the organization.
Career Progression
Prior to her current role, Angie held the position of Collections Specialist at a regional bank, where she gained valuable experience in consumer and commercial collections. Her ability to navigate complex regulatory requirements and devise tailored collections strategies earned her a reputation as a subject matter expert within the organization.
Angie's strong analytical skills, coupled with her customer-centric approach, have been instrumental in her career progression and the positive impact she has had on the institutions she has served.
Academic Background
Angie holds a Bachelor of Business Administration from the University of Georgia, with a specialization in Finance. During her studies, she distinguished herself as a Dean's List student and actively participated in the university's finance club, further developing her financial acumen.
Areas of Expertise
- Credit risk assessment and collections strategy development
- Collections process optimization and workflow management
- Team leadership and performance coaching
- Compliance with relevant consumer protection laws and regulations
- Data analysis and reporting to drive informed decision-making
Professional Impact
Angie's contributions extend beyond her immediate role at Members United Credit Union. She has been an active member of the Georgia Credit Union Association's Collections Committee, sharing her expertise and collaborating with industry peers to promote best practices and innovative solutions.
Conclusion
With her extensive experience, exceptional leadership skills, and deep understanding of the credit union industry, Angie Mixon is poised to continue driving positive outcomes for Members United Credit Union and its members. Her unwavering commitment to excellence and her ability to navigate complex challenges make her a valuable asset to the organization.
