Anil Bhatt
Seasoned Technology Executive and Digital Transformation Leader
Professional Overview
Anil Bhatt is a highly accomplished IT and digital executive with extensive experience driving strategic technology initiatives and business transformation across the healthcare and logistics industries. As the EVP and Chief Information and Digital Officer at Norfolk Southern, he is responsible for leading the company's digital roadmap, implementing innovative technology solutions, and aligning technology capabilities with business objectives.
Experience Summary
Current Role
As the EVP and Chief Information and Digital Officer at Norfolk Southern, Anil is spearheading the company's digital transformation journey. He is responsible for overseeing the development and implementation of advanced technology solutions that enhance operational efficiency, improve customer experience, and drive competitive advantage. Anil also serves on the Board of Directors at Railinc Corp., where he provides strategic guidance on technology-driven initiatives.
Career Progression
Prior to his current role, Anil held progressive leadership positions at Elevance Health (formerly Anthem, Inc.), where he served as the Global Chief Information Officer, Senior Vice President & Chief Technology Officer, and Chief Technology and Experience Officer. In these roles, he led enterprise-wide technology strategies, modernized IT infrastructure, and championed the integration of digital capabilities to improve business outcomes.
Earlier in his career, Anil held technical leadership roles at Procter & Gamble and HSN/Cornerstone Brands/IAC, where he leveraged his expertise in e-commerce, online retail, and technology management to drive innovation and enhance digital customer experiences.
Academic Background
Anil holds a Bachelor's degree in Computer Science and Engineering from a reputable university, where he graduated with distinction.
Areas of Expertise
- Strategic technology leadership and digital transformation
- Enterprise-wide IT infrastructure and operations management
- Data-driven decision making and business intelligence
- Cloud computing, SaaS, and emerging technology adoption
- Agile software development and DevOps practices
- Customer-centric innovation and digital experience design
Professional Impact
Throughout his career, Anil has demonstrated a proven track record of delivering measurable business results through the effective implementation of technology solutions. At Elevance Health, he spearheaded the modernization of the company's IT infrastructure, which resulted in improved operational efficiency, enhanced data analytics capabilities, and a seamless customer experience. As the EVP and Chief Information and Digital Officer at Norfolk Southern, Anil is driving the company's digital transformation agenda, leveraging cutting-edge technologies to optimize logistics operations and deliver superior service to customers.
Conclusion
Anil Bhatt is a seasoned technology executive with a breadth of experience in driving digital transformation and aligning technology capabilities with business objectives. His strong leadership, strategic vision, and proven track record of delivering tangible business outcomes make him a valuable asset in the ever-evolving technology and logistics landscape.
