Anja Slobodnjak

Product Manager
Zagreb, Croatia

Professional Overview

Anja Slobodnjak is an experienced product management professional with a proven track record of driving successful product development and innovation. As the Product Manager at Infobip, she leverages her expertise in software solutions, customer-centric product design, and cross-functional collaboration to deliver impactful results for the company and its clients.

Experience Summary

Current Role

Product Manager, Infobip (2023-01-01 to Present)

• Responsible for the strategic vision, roadmap, and execution of key product initiatives at Infobip, a leading global cloud communications platform

• Collaborates closely with cross-functional teams, including engineering, design, and customer success, to identify and address customer needs

• Utilizes data-driven insights and user feedback to make informed decisions that enhance product performance and user experience

• Spearheads the launch of new product features and capabilities, driving measurable improvements in customer satisfaction and retention

Career Progression

Solutions Engineer, Infobip (2019-07-01 to 2023-01-01)

• Provided technical expertise and consulting services to Infobip's clients, helping them effectively leverage the company's suite of communication solutions

• Collaborated with sales and product teams to gather customer requirements and translate them into actionable product roadmaps

• Championed the adoption of agile methodologies and data-driven decision-making, leading to increased customer satisfaction and operational efficiency

Presales Intern, Infobip (2019-03-01 to 2019-07-01)

• Gained valuable experience in pre-sales activities, including product demonstrations, requirements gathering, and solution design

• Contributed to the successful onboarding of new clients by providing technical support and training during the implementation phase

Academic Background

• Master of Science in Computer Science, University of Zagreb (2016-2018)

• Bachelor of Science in Information Technology, University of Zagreb (2012-2016)

Areas of Expertise

• Product management and strategy

• Agile software development

• Customer-centric design and user experience

• Cross-functional collaboration

• Data-driven decision-making

• Cloud communications solutions

Professional Impact

• Spearheaded the development and launch of Infobip's enhanced customer support chatbot, resulting in a 20% increase in first-contact resolution

• Drove the implementation of a new product analytics platform, enabling the team to make more informed decisions and improve feature adoption by 15%

• Regularly presents at industry events and contributes to thought leadership articles, showcasing Infobip's expertise and innovation

Conclusion

Anja Slobodnjak's extensive experience in product management, combined with her technical expertise and customer-centric approach, make her a valuable asset to the Infobip team. Her proven ability to drive product innovation, foster cross-functional collaboration, and deliver measurable results positions her as a strategic leader in the cloud communications industry.