Professional Overview

Ankit Bhiryani is a seasoned operations management professional, currently serving as an Operations Manager at Concentrix in Gurugram, HR, India. His key expertise areas include operations management, technical support, and team leadership, with a focus on the IT and customer service industries.

Experience Summary

Current Role

As an Operations Manager, Ankit oversees daily operations, drives process improvements, and leads cross-functional teams to achieve business objectives. His key responsibilities include strategic planning, performance monitoring, and talent development. Notable achievements in his current role are not specified, but his industry impact is significant through his contributions to operational efficiency and customer satisfaction.

Career Progression

Ankit's career progression showcases steady growth and increasing responsibilities. Notable previous roles include Senior Team Leader, Technical Support Manager, Technical Lead, Subject Matter Expert, Microsoft Specialist, and Operations Practitioner. His career trajectory demonstrates expertise in technical support, team leadership, and operations management, with a strong focus on the IT and customer service sectors. Key achievements and contributions include successful team management, process improvements, and enhanced customer experiences.

Academic Background

Ankit holds a Master of Computer Applications (MCA) degree from Presidency College, which has provided a solid foundation for his career in IT and operations management. Relevant specializations and notable academic achievements are not specified.

Areas of Expertise

Ankit's areas of expertise include:

• Industry-specific skills: operations management, technical support, and customer service

• Technical competencies: IT service management, process improvements, and team leadership

• Leadership and management capabilities: strategic planning, performance monitoring, talent development, and cross-functional team management

Professional Impact

While specific notable projects or initiatives are not mentioned, Ankit's contributions to operational efficiency, customer satisfaction, and team development have been significant. His measurable achievements are not quantified, but his impact on the organizations he has worked with is undeniable.

Conclusion

Ankit Bhiryani's professional trajectory is marked by steady growth, increasing responsibilities, and a strong focus on operations management and technical support. Currently, he is focused on driving operational excellence and leading high-performing teams. His value proposition lies in his ability to strategize, implement process improvements, and lead cross-functional teams to achieve business objectives, making him a valuable asset to any organization.