Professional Role and Responsibilities
Ankur Mittal holds the position of Senior Vice President, Chief Technology Officer (CTO), and Managing Director (MD) of Lowe's India, a crucial global capability center for Lowe's Companies, Inc. He joined Lowe's in 2019 and since then has been responsible for leading the strategy, operations, and technology innovation for Lowe's India. His remit includes oversight of the center’s:
- Technology and digital transformation initiatives
- Data analytics and artificial intelligence (AI) platforms
- Business operations and talent management
As Managing Director, he steers the growth and operational excellence of Lowe's India, enabling the company’s omnichannel retail innovation and scaling India as a strategic hub supporting Lowe's global footprint.
Professional Experience and Expertise
Ankur Mittal brings over 20 years of technology leadership experience. Before Lowe's, he was Vice President of Technology at Target Corporation. His career has been characterized by driving technology-led business transformations in the retail sector, with a strong focus on integrating emerging technologies such as AI and advanced analytics to elevate business performance.
Educationally, Mittal holds a bachelor’s degree in engineering from the University Engineering College, Kota, India, and a master’s degree in management from the Indian Institute of Management Kozhikode (IIM Kozhikode).
Leadership Style and Influence
Ankur Mittal is recognized for advocating “human leadership”, focusing on employee growth, collaboration, and cultivating an inclusive multicultural workforce. Under his leadership:
- Lowe's India expanded its leadership team from 15 to approximately 60 members within a year, indicating rapid scaling.
- He emphasizes employee recognition and appreciation as drivers of engagement and morale.
- Lowe’s India has become known for a strong workplace culture, repeatedly recognized as one of the best and most inclusive employers in India.
- He positions AI and analytics not as replacements for humans but as tools to augment human potential and talent intelligence.
Impact and Achievements at Lowe’s India
Since assuming leadership, Mittal has been a pivotal figure in Lowe's India’s transformation and growth:
- Lowe’s India celebrated its 10-year anniversary in 2024, marking a decade of innovation and contribution to the global home improvement retail business.
- The India center has earned multiple accolades under his guidance, including:
- Champion of Unlocking Center Value award at the prestigious Zinnov Awards.
- Recognition by AIM among the 50 Best Firms for Data Scientists to Work For in 2025.
- Silver Brandon Hall Group HCM Excellence Award in Best Leadership category.
- 16th Edition Customer Fest Leadership Award for Best Use of Data.
- Dynamo Award at the Karma Summit Asia 2025, acknowledging rapid growth and cultural excellence.
- Lowe's India has committed USD 2 million over two years toward local community initiatives, reflecting a strategic investment in Corporate Social Responsibility (CSR).
- He recently took on an additional role as a Head of the NASSCOM GCC Council (2025–2027), highlighting his stature and influence within the broader technology leadership community in India.
Public Engagements and Thought Leadership
Mittal is active in industry dialogues and thought leadership, frequently sharing insights on the intersection of technology, human-centric leadership, and digital transformation. He has been featured at major summits such as the ET Now GCC Summit 2024 and various leadership talks emphasizing:
- Leveraging technology as a differentiator for business success.
- Building agile and innovative teams that align technology and business goals.
- Promoting AI-led workforce strategies, including talent sourcing, screening, and management using advanced analytics.
Summary
Ankur Mittal is a key strategic leader at Lowe's Companies, Inc., with core accountability for driving Lowe's India's growth as a global center of excellence in technology and operations. His over two decades of technology leadership combined with hands-on operational experience in large-scale retail technology environments position him as a linchpin in Lowe's global IT and business transformation agenda. His influence extends beyond the company through his role in broader industry councils and his active participation in shaping next-generation leadership and technology enablement practices.
Sources: Lowe’s Corporate Leadership, LinkedIn profiles and posts, Industry awards listings, Public interviews and leadership talks (2020–2025).
