Professional Summary

Professional Overview

Ann Perkins is a seasoned Patient Financial Representative with a strong background in healthcare administration. In her current role at St. Mary's Regional Medical Center, she is responsible for efficiently managing patient financial accounts, processing insurance claims, and ensuring compliance with industry regulations.

Experience Summary

Current Role

As a Patient Financial Representative at St. Mary's Regional Medical Center, Ann Perkins plays a pivotal role in the organization's revenue cycle management. She is responsible for accurately processing patient registration, verifying insurance coverage, and generating detailed financial reports. Ann's exceptional attention to detail and problem-solving skills have contributed to a significant reduction in billing errors and improved patient satisfaction scores.

Career Progression

Prior to her current role, Ann gained valuable experience working as a Patient Account Representative at a local community hospital. In this position, she honed her skills in insurance eligibility verification, payment posting, and patient account management. Ann's commitment to continuous learning and her ability to adapt to evolving healthcare regulations have been instrumental in her professional development.

Academic Background

Ann holds an Associate's degree in Healthcare Administration from the University of Maine, where she graduated with honors. Her academic achievements and specialized coursework in medical coding, billing, and patient financial services have equipped her with the knowledge and skills required to thrive in the healthcare industry.

Areas of Expertise

• Patient account management

• Insurance claim processing and reimbursement

• Healthcare revenue cycle optimization

• Compliance with industry regulations and guidelines

• Effective communication and customer service

Professional Impact

During her tenure at St. Mary's Regional Medical Center, Ann has played a crucial role in streamlining the patient financial services department. Her contributions have led to a 15% reduction in billing errors and a 20% increase in timely insurance claim submissions, resulting in improved revenue recovery and enhanced financial stability for the organization.

Conclusion

With her extensive experience in healthcare administration and a proven track record of delivering exceptional results, Ann Perkins is a valuable asset to the St. Mary's Regional Medical Center team. Her commitment to professional development and her ability to navigate the evolving healthcare landscape make her a strategic partner in the organization's ongoing efforts to provide high-quality patient care and ensure financial sustainability.