Professional Summary
Professional Overview
Anna McDonnell is an experienced ER Financial Counselor with a diverse background spanning the retail, publishing, and creative industries. Leveraging her financial expertise and customer service acumen, she currently serves as an ER Financial Counselor at Lee Health, while also maintaining a freelance art practice.
Current Role
As an ER Financial Counselor at Lee Health, Anna is responsible for providing financial counseling and guidance to patients in the emergency room setting. She works closely with patients to understand their financial situation, explore available resources, and develop personalized payment plans. Anna's keen analytical skills and empathetic approach enable her to deliver exceptional patient-centered care, ensuring accessible and affordable healthcare solutions.
Career Progression
Prior to her current role, Anna held various positions that have contributed to her well-rounded professional development. She gained valuable experience as a Disney College Program Intern, where she honed her customer service and problem-solving abilities. Additionally, she has worked as an E-Commerce Personal Shopper, Graphic Artist, Illustrator/Author, Visual Merchandiser, and Courtesy Clerk, demonstrating her adaptability and diverse skill set.
Academic Background
Anna holds a Bachelor of Fine Arts degree, with a specialization in Illustration, from a respected university. Her academic achievements have provided a strong foundation for her creative and professional pursuits.
Areas of Expertise
- Financial counseling and patient advocacy
- Customer service and conflict resolution
- Graphic design and illustration
- Retail operations and visual merchandising
- Adaptability and problem-solving
Professional Impact
Throughout her career, Anna has demonstrated a commitment to delivering exceptional service and making a positive impact on the organizations and communities she has served. Her ability to navigate complex financial situations and provide tailored solutions has earned her recognition and contributed to the overall success of her previous roles.
Conclusion
With her diverse experience, strong financial acumen, and creative capabilities, Anna is poised to continue making valuable contributions to the healthcare industry as an ER Financial Counselor at Lee Health. Her passion for helping others and her adaptability make her a valuable asset to any organization.
