Professional Overview
Anupam Soni is a seasoned technical support specialist with a strong background in telecommunications, currently serving as a Technical Support Specialist at Nokia in Chennai, India. His key expertise areas include technical support, OSS engineering, and network management, with a focus on the telecommunications industry.
Experience Summary
Current Role
As a Technical Support Specialist at Nokia, Anupam has been responsible for providing technical support and expertise to clients, resolving complex technical issues, and ensuring high-quality service delivery. With over 9 years of experience in this role, he has developed a deep understanding of Nokia's products and services and has made significant contributions to the company's success.
Career Progression
Anupam's career in the telecommunications industry spans over 14 years, with notable previous roles including OSS Engineer, CM Engineer, BSS Engineer, and O&M Engineer at various companies such as Nokia Siemens Networks and Idea Cellular Ltd. Throughout his career, he has demonstrated a strong ability to adapt to new technologies and take on increasingly complex responsibilities, with a consistent track record of delivering high-quality results and contributing to the growth and success of his employers.
Academic Background
Anupam holds a Bachelor of Engineering degree in Electronics & Telecommunication from Nagpur University, which has provided a strong foundation for his career in the telecommunications industry.
Areas of Expertise
Anupam's areas of expertise include:
Technical support and troubleshooting
OSS engineering and network management
Telecommunications technology and trends
Leadership and team management
Professional Impact
While specific details on notable projects or initiatives are not available, Anupam's long tenure and progression within Nokia and other reputable companies in the industry underscore his capabilities and the value he brings to his role.
Conclusion
Anupam Soni is a dedicated and experienced technical support specialist with a strong background in telecommunications. With a long history of delivering high-quality results and contributing to the growth and success of his employers, he continues to provide valuable technical expertise and support to his clients and organization, with a focus on maintaining the highest standards of service and expertise in his field.