Aobakwe Serole

Internal Communications Manager

Professional Overview
Aobakwe Serole is an experienced Internal Communications Manager with a strong track record of driving impactful employee engagement and digital communication strategies. With a focus on the financial services industry, Aobakwe leverages her expertise in internal communication, digital platforms, and change management to foster organizational alignment and enhance the employee experience.

Experience Summary

Current Role
As the Internal Communications Manager at Nedbank, Aobakwe is responsible for developing and executing comprehensive internal communication plans to support the bank's strategic objectives. She oversees the creation and distribution of engaging content across various digital channels, ensuring employees are informed, aligned, and empowered. Aobakwe's leadership in driving digital transformation within the internal communication function has contributed to increased employee engagement and improved organizational agility.

Career Progression
Prior to her current role, Aobakwe served as the Communications Manager - Digital and Employee Engagement at FNB South Africa, where she played a pivotal role in enhancing the organization's internal communication capabilities. She successfully implemented innovative digital communication platforms and initiatives, leading to a measurable increase in employee awareness and participation. Aobakwe also held the position of Internal Communication Specialist at FNB South Africa, where she honed her skills in crafting tailored communication strategies and driving change management initiatives.

Earlier in her career, Aobakwe gained valuable experience as a Group Internal Communication Specialist at Momentum Metropolitan Holdings Limited and an Assistant Communication Officer at TAU LEKOA GOLD MINING COMPANY, where she developed a deep understanding of the financial services and mining industries.

Academic Background
Aobakwe holds a Bachelor's degree in Communication Science from the University of South Africa, where she specialized in corporate communication and public relations.

Areas of Expertise

• Internal communication strategy and execution

• Digital communication and employee engagement platforms

• Change management and organizational transformation

• Stakeholder alignment and cross-functional collaboration

• Data-driven communication metrics and performance analysis

Professional Impact
Aobakwe's contributions have been recognized for their positive impact on organizational culture and employee experience. At FNB South Africa, she led the implementation of a new internal communication platform that resulted in a 35% increase in employee engagement and a 25% reduction in internal communication-related queries. Aobakwe's ability to leverage technology and data-driven insights has made her a valuable asset in driving strategic communication initiatives.

Conclusion
With her extensive experience in the financial services industry and a proven track record of successful internal communication management, Aobakwe Serole is well-positioned to continue driving impactful employee engagement and organizational alignment. Her adaptability, digital proficiency, and commitment to continuous improvement make her a valuable addition to any team focused on fostering a thriving, engaged workforce.