AS

Armon Shokravi

Armon Shokravi - Co-Founder and VP of Operations



Professional Overview


Armon Shokravi is a seasoned entrepreneur and operations executive with extensive experience in the e-commerce and digital marketing industries. As the Co-Founder of AfterSell and the VP of Operations at Rokt, he leverages his expertise in driving operational excellence, implementing strategic initiatives, and fostering business growth.

Experience Summary



Current Roles


Co-Founder, AfterSell (2019-08-01 to Present)
  • Co-founded AfterSell, a leading e-commerce technology company that provides innovative post-purchase solutions for online retailers.

  • Responsible for overseeing the company's strategic direction, operational management, and cross-functional team coordination.

  • Spearheaded the development of AfterSell's flagship product suite, which has been adopted by numerous prominent e-commerce brands, driving measurable improvements in customer experience and revenue.


VP, Operations - AfterSell, Rokt (2024-02-01 to Present)
  • Joined Rokt, a global e-commerce technology company, to lead the operations of the AfterSell division.

  • Oversee the execution of strategic initiatives, process optimization, and the integration of AfterSell's solutions with Rokt's broader platform.

  • Collaborate closely with cross-functional teams to ensure seamless implementation and ongoing support for AfterSell's clients.


Career Progression


Founder, AMS E-Commerce (2017-01-01 to 2020-01-01)
  • Founded AMS E-Commerce, a full-service e-commerce agency that provided end-to-end solutions to online retailers.

  • Grew the business from the ground up, establishing a strong client base and driving consistent revenue growth.

  • Responsible for all aspects of the business, including strategy, operations, and client relationship management.


Founder, LK Media (2016-01-01 to 2018-01-01)
  • Launched LK Media, a digital marketing agency specializing in content creation, social media management, and search engine optimization.

  • Served as the principal strategist, overseeing the delivery of high-impact campaigns for a diverse range of clients.

  • Honed expertise in data-driven marketing and digital customer engagement.


Academic Background


Armon holds a Bachelor of Business Administration degree from the University of British Columbia, where he specialized in marketing and entrepreneurship.

Areas of Expertise


  • E-commerce operations and technology

  • Post-purchase optimization and customer experience

  • Digital marketing and data-driven strategy

  • Business development and client relationship management

  • Cross-functional team leadership and coordination


Professional Impact


  • Developed and scaled AfterSell's innovative suite of e-commerce technology solutions, driving significant improvements in customer retention and revenue for numerous leading online retailers.

  • Instrumental in the successful acquisition of AfterSell by Rokt, a global e-commerce technology powerhouse, further expanding the reach and impact of AfterSell's solutions.

  • Recognized as a thought leader in the e-commerce industry, frequently invited to speak at industry events and contribute to relevant publications.


Conclusion


With a proven track record of entrepreneurial success and a deep understanding of the e-commerce landscape, Armon Shokravi is poised to continue driving innovation and operational excellence in his role as Co-Founder of AfterSell and VP of Operations at Rokt. His strategic vision, operational expertise, and commitment to delivering exceptional customer experiences make him a valuable asset in the fast-paced and ever-evolving world of e-commerce.