Armon Shokravi - Co-Founder and VP of Operations
Professional Overview
Armon Shokravi is a seasoned entrepreneur and operations executive with extensive experience in the e-commerce and digital marketing industries. As the Co-Founder of AfterSell and the VP of Operations at Rokt, he leverages his expertise in driving operational excellence, implementing strategic initiatives, and fostering business growth.
Experience Summary
Current Roles
Co-Founder, AfterSell (2019-08-01 to Present)
- Co-founded AfterSell, a leading e-commerce technology company that provides innovative post-purchase solutions for online retailers.
- Responsible for overseeing the company's strategic direction, operational management, and cross-functional team coordination.
- Spearheaded the development of AfterSell's flagship product suite, which has been adopted by numerous prominent e-commerce brands, driving measurable improvements in customer experience and revenue.
VP, Operations - AfterSell, Rokt (2024-02-01 to Present)
- Joined Rokt, a global e-commerce technology company, to lead the operations of the AfterSell division.
- Oversee the execution of strategic initiatives, process optimization, and the integration of AfterSell's solutions with Rokt's broader platform.
- Collaborate closely with cross-functional teams to ensure seamless implementation and ongoing support for AfterSell's clients.
Career Progression
Founder, AMS E-Commerce (2017-01-01 to 2020-01-01)
- Founded AMS E-Commerce, a full-service e-commerce agency that provided end-to-end solutions to online retailers.
- Grew the business from the ground up, establishing a strong client base and driving consistent revenue growth.
- Responsible for all aspects of the business, including strategy, operations, and client relationship management.
Founder, LK Media (2016-01-01 to 2018-01-01)
- Launched LK Media, a digital marketing agency specializing in content creation, social media management, and search engine optimization.
- Served as the principal strategist, overseeing the delivery of high-impact campaigns for a diverse range of clients.
- Honed expertise in data-driven marketing and digital customer engagement.
Academic Background
Armon holds a Bachelor of Business Administration degree from the University of British Columbia, where he specialized in marketing and entrepreneurship.
Areas of Expertise
- E-commerce operations and technology
- Post-purchase optimization and customer experience
- Digital marketing and data-driven strategy
- Business development and client relationship management
- Cross-functional team leadership and coordination
Professional Impact
- Developed and scaled AfterSell's innovative suite of e-commerce technology solutions, driving significant improvements in customer retention and revenue for numerous leading online retailers.
- Instrumental in the successful acquisition of AfterSell by Rokt, a global e-commerce technology powerhouse, further expanding the reach and impact of AfterSell's solutions.
- Recognized as a thought leader in the e-commerce industry, frequently invited to speak at industry events and contribute to relevant publications.
Conclusion
With a proven track record of entrepreneurial success and a deep understanding of the e-commerce landscape, Armon Shokravi is poised to continue driving innovation and operational excellence in his role as Co-Founder of AfterSell and VP of Operations at Rokt. His strategic vision, operational expertise, and commitment to delivering exceptional customer experiences make him a valuable asset in the fast-paced and ever-evolving world of e-commerce.