Arushi Pundir

Community Professional

Professional Overview

Arushi Pundir is an experienced community professional with a demonstrated history of driving engagement and fostering collaborative environments. As a Community Lead at WeWork India, she specializes in cultivating vibrant co-working communities, facilitating networking opportunities, and delivering exceptional member experiences.

Experience Summary

Current Role

Community, WeWork India (2024-08-01 - Present)

• Oversees the day-to-day operations and programming for a thriving co-working community of over 500 members

• Designs and implements innovative community-building initiatives to promote collaboration, learning, and professional development

• Serves as the primary liaison between members and the WeWork team, addressing concerns and enhancing the overall member experience

• Collaborates cross-functionally with marketing, events, and operations teams to drive community engagement and member retention

Career Progression

Community Lead, WeWork India (2023-11-01 - 2024-08-01)

• Spearheaded the launch of a new co-working space, successfully onboarding 300 members within the first six months

• Developed and executed a comprehensive community engagement strategy, resulting in a 25% increase in member participation and satisfaction

Senior Community Associate, WeWork (2022-10-01 - 2023-11-01)

• Managed the community operations for a portfolio of co-working spaces, ensuring seamless member experiences

• Facilitated regular networking events, workshops, and social activities to foster a sense of community among members

Community Associate, WeWork (2021-09-01 - 2022-10-01)

• Provided exceptional customer service and support to WeWork members, addressing their needs and concerns

• Assisted in the planning and coordination of community events and programming

WELCOMLEAD, ITC Grand Bharat (2018-07-01 - 2021-07-01)

• Delivered exceptional hospitality services to guests, ensuring a memorable experience

• Trained and mentored junior team members on customer service best practices

Academic Background

• Bachelor of Hotel Management, Amity University, Noida

Areas of Expertise

• Community development and engagement

• Event planning and facilitation

• Member experience and customer service

• Cross-functional collaboration

• Team leadership and mentoring

Professional Impact

• Spearheaded the launch of a new co-working space, successfully onboarding 300 members within the first six months

• Developed and executed a comprehensive community engagement strategy, resulting in a 25% increase in member participation and satisfaction

• Recognized for exceptional customer service and hospitality skills, earning multiple accolades and positive customer feedback

Conclusion

With a passion for building vibrant communities and a track record of driving engagement and delivering exceptional member experiences, Arushi Pundir is a valuable asset to the WeWork India team. Her diverse background in community management, event planning, and customer service, coupled with her strong leadership skills, make her well-equipped to continue making a meaningful impact in the co-working industry.