Ashlee Kidwell, MHSA

Manager, Patient Financial Services | MedStar Health

Professional Overview

Ashlee Kidwell is an experienced healthcare finance professional with a strong background in patient financial services. As the Manager of Patient Financial Services at MedStar Health, she oversees a team responsible for revenue cycle management, patient account resolution, and financial assistance programs.

Experience Summary

Current Role

Ashlee has served as the Manager of Patient Financial Services at MedStar Health since February 2024. In this role, she is responsible for leading a team of financial specialists who work to ensure accurate billing, timely payment processing, and effective patient communication. Ashlee's expertise in revenue cycle optimization and her ability to implement process improvements have contributed to the department's success in maximizing reimbursements and enhancing the patient financial experience.

Career Progression

Prior to her current role, Ashlee held the position of Financial Accounting Supervisor at MedStar Health from 2016 to 2024. In this role, she demonstrated her analytical skills and attention to detail, overseeing the reconciliation of patient accounts and the implementation of financial controls. Ashlee's proven track record of delivering cost-savings initiatives and implementing data-driven decision-making has been instrumental in her career advancement.

Academic Background

Ashlee holds a Master of Health Services Administration (MHSA) degree from the University of Pittsburgh, where she specialized in healthcare finance and operations management. Her academic achievements, including her graduate-level research and case studies, have equipped her with a comprehensive understanding of the healthcare industry and the strategic management of healthcare organizations.

Areas of Expertise

• Revenue cycle management

• Patient financial services

• Healthcare finance and accounting

• Process improvement and optimization

• Data analysis and reporting

• Team leadership and staff development

Professional Impact

Throughout her career, Ashlee has played a pivotal role in enhancing the financial performance and patient experience at MedStar Health. Her leadership in implementing innovative revenue cycle strategies has resulted in improved cash flow, reduced bad debt, and increased patient satisfaction scores. Ashlee's collaborative approach and her ability to leverage data-driven insights have earned her the respect of her peers and the trust of her organization's leadership.

Conclusion

With a proven track record of success in the healthcare finance industry, Ashlee Kidwell is a valuable asset to MedStar Health. Her comprehensive expertise, coupled with her commitment to continuous improvement and patient-centric service, position her as a key contributor to the organization's ongoing success and growth.