Professional Summary
Professional Overview
Austin Schramm is an experienced Operations Manager with a strong background in sales, quality management, and workforce optimization. He leverages his industry expertise to drive operational efficiency and deliver exceptional customer experiences.
Experience Summary
Current Role
As the Operations Manager at Spitzer Autoworld, Austin is responsible for overseeing the day-to-day operations of the dealership. He collaborates closely with the sales team to ensure seamless customer interactions and optimized workflow processes. Through his strategic leadership, Austin has implemented process improvements that have increased productivity and customer satisfaction.
Career Progression
Prior to his current role, Austin held various positions at MTD Products, where he demonstrated his versatility and problem-solving skills. As a Quality and Workforce Management Specialist, he implemented data-driven strategies to enhance production quality and workforce productivity. Earlier in his career, Austin served as an Inside Sales Representative at MTD Products and a Footwear Lead and Associate at DICK'S Sporting Goods, honing his customer service and sales expertise.
Academic Background
Austin holds a Bachelor of Science degree in Business Administration from the University of Akron, where he graduated with honors.
Areas of Expertise
- Operations management
- Process improvement and optimization
- Quality assurance and workforce management
- Sales and customer service
- Data analysis and decision-making
Professional Impact
Throughout his career, Austin has demonstrated a strong commitment to driving operational excellence and improving customer experiences. He has successfully implemented data-driven strategies that have streamlined workflows, enhanced productivity, and increased customer satisfaction. Austin's ability to lead cross-functional teams and foster a collaborative work environment has positioned him as a valuable asset in the automotive industry.
Conclusion
With his well-rounded experience, strategic mindset, and industry expertise, Austin Schramm is poised to continue making significant contributions as an Operations Manager. He is dedicated to leveraging his skills and expertise to drive organizational success and deliver exceptional customer service.
