Professional Overview
Avisikta Chanda is a seasoned hospitality professional currently serving as a Shop Manager at Via Delhi Group of Restaurants in Dubai, United Arab Emirates. Her key expertise areas include food and beverage service, customer satisfaction, and team management, with a strong industry focus on hospitality and restaurant management.
Experience Summary
Current Role
Avisikta Chanda is currently the Shop Manager at Via Delhi Group of Restaurants, a position she has held since August 2020. She is also working as a Food and Beverage Server at Hyatt Regency since November 2019. Her key responsibilities include managing daily shop operations, ensuring customer satisfaction, and leading a team of servers. Notable achievements in her current role include maintaining high customer satisfaction ratings and contributing to the growth of the restaurant.
Career Progression
Avisikta Chanda has progressed in her career from a Food and Beverage Server at Meydan Hotels & Hospitality from 2018 to 2019. This role laid the foundation for her future growth, as she developed strong customer service skills and learned the intricacies of the hospitality industry. Her career trajectory showcases her ability to take on additional responsibilities and roles, demonstrating her capacity for growth and leadership.
Areas of Expertise
Avisikta Chanda possesses industry-specific skills in hospitality, customer service, and team management. Her technical competencies include point-of-sale systems, inventory management, and customer relationship management. Additionally, she has developed strong leadership and management capabilities, with the ability to motivate teams and drive results.
Professional Impact
Although specific projects or initiatives are not detailed, Avisikta Chanda's contributions to the hospitality industry are marked by her commitment to customer satisfaction and team leadership. Her measurable achievements include consistent high performance in customer satisfaction and her ability to work in multiple roles simultaneously.
Conclusion
Avisikta Chanda's professional trajectory is marked by consistent growth, a strong work ethic, and a dedication to the hospitality industry. Currently focused on her role as a Shop Manager and Food and Beverage Server, she brings value through her expertise in customer service, team management, and hospitality operations. With her unique blend of industry knowledge, technical skills, and leadership capabilities, Avisikta Chanda is poised for continued success in her career.