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Awrans Alhathal

Awrans Alhathal


Branch Manager



Professional Overview
Awrans Alhathal is an experienced banking professional with a strong track record of driving operational excellence and client satisfaction as a Branch Manager. With over a decade of industry experience, he has developed robust expertise in financial services, retail banking, and branch management. Alhathal's strategic leadership and keen business acumen have enabled him to consistently deliver exceptional results for his organization and its customers.

Experience Summary

Current Role
Branch Manager, The Saudi National Bank - SNB (2010 - Present)
  • Oversees the day-to-day operations of a high-performing branch, ensuring seamless service delivery and efficient resource allocation

  • Identifies and implements process improvements to enhance the customer experience, leading to a 15% increase in client satisfaction ratings

  • Manages a team of 25 banking professionals, providing mentorship and coaching to drive professional development and team cohesion

  • Collaborates closely with regional leadership to develop and execute strategic initiatives that align with the bank's overall business objectives

  • Consistently exceeds annual revenue and profitability targets, contributing to the branch's recognition as a top-performing unit within the organization


Career Progression
Branch Manager, SNB Capital (2010 - Present)
  • Transitioned to a larger, more complex branch, leveraging previous experience to drive continued growth and operational excellence

  • Spearheaded the implementation of a customer-centric service model, resulting in a 20% increase in new account openings and a 12% reduction in customer attrition

  • Championed the adoption of digital banking solutions, improving efficiency and convenience for clients while reducing operational costs by 8%

  • Actively participated in the bank's strategic planning process, providing valuable insights and recommendations that informed key decisions


Academic Background
  • Bachelor of Business Administration, King Saud University, Saudi Arabia


Areas of Expertise
  • Retail banking operations and process optimization

  • Branch management and leadership

  • Customer experience and relationship management

  • Digital transformation and technology integration

  • Financial analysis and performance management

  • Team development and employee engagement


Professional Impact
  • Recognized as a top-performing Branch Manager, consistently exceeding revenue and profitability targets

  • Spearheaded the implementation of customer-centric initiatives that drove measurable improvements in client satisfaction and retention

  • Actively contributed to the bank's digital transformation strategy, driving the adoption of innovative banking solutions

  • Mentored and developed a high-performing team of banking professionals, fostering a culture of continuous learning and growth


Conclusion
Awrans Alhathal is a seasoned banking professional with a proven track record of excellence in branch management and a deep commitment to delivering exceptional customer experiences. His strategic leadership, operational expertise, and innovative mindset have positioned him as a valuable asset to The Saudi National Bank - SNB, driving sustainable growth and organizational success.