Professional Summary
Professional Overview
Barbara Kushen is an experienced healthcare finance professional with a strong background in patient financial services and facility billing. As the Manager of Patient Financial Services and Facility Billing at Akron Children's Hospital, she oversees critical revenue cycle operations and plays a pivotal role in ensuring financial stability and compliance for the organization.
Experience Summary
Current Role
In her current role as Manager of Patient Financial Services and Facility Billing at Akron Children's Hospital, Barbara is responsible for managing a team of skilled professionals who handle patient account management, claims processing, and revenue cycle optimization. She has successfully implemented process improvements that have enhanced the efficiency and accuracy of billing and collections, contributing to the hospital's strong financial performance.
Career Progression
Prior to her current position, Barbara held several progressive roles in patient financial services, including Supervisor of Patient Accounts at Akron Children's Hospital and Manager of Patient Financial Services at The MetroHealth System. She has demonstrated a strong ability to lead teams, optimize operational processes, and drive positive financial outcomes for her employers.
Academic Background
Barbara holds a Bachelor's degree in Business Administration, with a focus on Finance, from a reputable university. Her academic background has provided her with a solid foundation in financial management principles and healthcare industry best practices.
Areas of Expertise
- Patient account management
- Facility billing and revenue cycle optimization
- Medicaid and Medicare reimbursement compliance
- Team leadership and process improvement
- Healthcare financial operations and reporting
Professional Impact
Throughout her career, Barbara has made significant contributions to the healthcare organizations she has served. She has played a key role in enhancing revenue cycle efficiency, reducing denials, and improving overall financial performance. Her expertise in patient financial services and her ability to lead and mentor her team have been instrumental in driving positive outcomes for her employers.
Conclusion
With over 20 years of experience in the healthcare finance industry, Barbara Kushen is a seasoned professional who has demonstrated a proven track record of success in patient financial services and facility billing. Her strong leadership skills, technical expertise, and commitment to process improvement make her a valuable asset to Akron Children's Hospital and the wider healthcare community.
