Barbara Townsend
Position: Regional Director of Revenue Cycle
Company: McLaren Health Care
Location: Ann Arbor, Michigan, United States
Professional Credentials: CPB (Certified Professional Biller), CPC (Certified Professional Coder), CRCR (Certified Revenue Cycle Representative), FHFMA (Fellow of the Healthcare Financial Management Association)
Professional Experience
Barbara Townsend holds the title of Regional Director of Revenue Cycle at McLaren Health Care. Her role involves overseeing healthcare operations and financial cycle management. Her previous experience includes serving as a Director of Operations at Steward Health Care System Corporate Headquarters. Barbara's expertise is centered on optimizing the revenue cycle processes within the healthcare sector.
Education
Barbara Townsend is an alumnus of Michigan Technological University, where she furthered her education to support her roles in healthcare management.
Professional Achievements and Contributions
Barbara Townsend has accrued significant professional certifications that solidify her expertise in revenue management and healthcare operations. These certifications include CPB, CPC, and CRCR, which underscore her proficiency in healthcare billing, coding, and revenue cycle management. Furthermore, her designation as an FHFMA speaks to her leadership and contributions within the field of healthcare financial management. Her professional network is widely established, evidenced by her 500+ connections on LinkedIn.
Key Focus Areas
Barbara Townsend is known for her strategic approach to managing denials within healthcare operations, as highlighted by her discussions on the top priorities of the Denials Team at McLaren Health Care. This indicates a strong focus on reducing revenue leakage and improving financial outcomes within the organization.
Networking and Industry Engagement
Barbara Townsend is actively engaged in professional communities and platforms such as LinkedIn, where she interacts with a large network of industry professionals. This engagement not only showcases her commitment to her field but also positions her as an influential figure within healthcare revenue management.
Overall, Barbara Townsend's role as a Regional Director of Revenue Cycle at McLaren Health Care, supplemented by her extensive credentials and professional network, presents her as a key stakeholder in the healthcare financial management arena.
