Basak Eken - Product Owner
Professional Overview
Basak Eken is a seasoned Product Owner with a strong background in digital banking and financial technology. She leverages her expertise in product management, digital transformation, and customer-centric product development to drive innovation and deliver exceptional user experiences.
Experience Summary
Current Role
As the Product Owner at Liv Digital Bank, Basak is responsible for defining the product strategy, roadmap, and feature prioritization. She collaborates closely with cross-functional teams to ensure the delivery of high-quality, user-friendly digital banking solutions that cater to the evolving needs of Liv's customers.
Career Progression
Prior to her current role, Basak held several leadership positions in the banking and fintech industry. As the Digital Product Owner at ADIB - Abu Dhabi Islamic Bank, she spearheaded the development and enhancement of the bank's digital platforms, contributing to improved customer engagement and operational efficiency.
Earlier in her career, Basak served as the QNB First Digital Platform Manager and Product Owner at QNB Finansbank, where she led the transformation of the bank's digital offerings. She also gained valuable experience as a Digital Banking Assistant Manager and an Expert Process Engineer, demonstrating her versatility and ability to drive change across various functions.
Academic Background
Basak holds a Bachelor's degree in Industrial Engineering from Istanbul Technical University, where she developed a strong foundation in process optimization, data analysis, and problem-solving.
Areas of Expertise
- Digital product management and agile methodology
- User experience design and customer-centric product development
- Financial technology and digital banking solutions
- Process optimization and operational excellence
- Cross-functional collaboration and stakeholder management
Professional Impact
Basak's contributions have been instrumental in driving the digital transformation initiatives of leading financial institutions. She has a proven track record of successfully launching and enhancing digital banking platforms, resulting in improved customer satisfaction, increased user engagement, and enhanced operational efficiency.
Conclusion
With her extensive experience in the financial technology industry and her demonstrated expertise in product management, Basak Eken is well-positioned to continue making a significant impact as a Product Owner. Her passion for innovation, customer-centricity, and delivering exceptional digital experiences makes her a valuable asset to any organization.
