Becky Ruskin
Director, Patient Financial Services
Professional Overview
Becky Ruskin is an experienced healthcare finance executive with a proven track record of driving revenue integrity and optimizing patient financial services. As the Director of Patient Financial Services at MultiCare Health System, she leverages her deep industry knowledge and strategic leadership to enhance operational efficiencies, improve financial performance, and deliver exceptional patient experiences.
Experience Summary
Current Role
As the Director of Patient Financial Services at MultiCare Health System, Becky is responsible for overseeing the end-to-end patient financial services operations. She leads a team of dedicated professionals in managing patient registration, billing, collections, and insurance verification processes. Under her guidance, the department has achieved significant improvements in key performance metrics, such as a 12% reduction in days in accounts receivable and a 15% increase in first-pass clean claim rates.
Career Progression
Prior to her current role, Becky held progressive leadership positions in the healthcare revenue cycle industry. As the Director of Revenue Integrity at Savista, she spearheaded initiatives that resulted in a 9% increase in net revenue recovery. In her previous roles as Senior Manager of Advisory Services at Savista and nThrive, she provided strategic consulting to clients, driving process enhancements and implementing best practices that delivered measurable financial and operational improvements.
Becky's earlier experience includes roles as a Manager at Parallon, where she led the underpayments and net revenue teams, and as a Senior Consultant at Triage Consulting Group, where she provided advisory services to healthcare organizations.
Academic Background
Becky holds a Bachelor of Science in Business Administration from the University of Georgia, with a concentration in Finance. She is an active member of the Healthcare Financial Management Association (HFMA) and has completed various industry-specific certifications, including the Certified Healthcare Financial Professional (CHFP) designation.
Areas of Expertise
- Revenue cycle management
- Patient financial services optimization
- Revenue integrity and underpayment recovery
- Healthcare financial consulting and advisory services
- Process improvement and operational efficiency
- Team leadership and change management
Professional Impact
Becky's contributions to the healthcare industry have been recognized through her involvement in notable projects and initiatives. She has presented at several HFMA conferences, sharing insights on best practices for maximizing revenue and improving the patient financial experience. Additionally, Becky has authored thought leadership articles on emerging trends and strategies in the revenue cycle space, further solidifying her reputation as a subject matter expert.
Conclusion
With her extensive experience and strong leadership skills, Becky Ruskin is a valuable asset to the healthcare industry. In her current role at MultiCare Health System, she is poised to continue driving innovative solutions that enhance the financial performance and patient satisfaction of the organization.
